Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347
Objective: To assess the evaluation of the users regarding the family health services and identify the main reasons that led them to seek such services. Methods: A descriptive study with qualitative approach, carried out in 5 Family Health Units with 25 users of the Family Health Strategy (FHS) of t...
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| Format: | Article |
| Language: | Portuguese |
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Universidade de Fortaleza
2012-01-01
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| Series: | Revista Brasileira em Promoção da Saúde |
| Subjects: | |
| Online Access: | http://ojs.unifor.br/index.php/RBPS/article/view/2092 |
| _version_ | 1818453110786359296 |
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| author | Loeste de Arruda Barbosa Ticiano Magalhães Dantas Cleide Correia de Oliveira |
| author_facet | Loeste de Arruda Barbosa Ticiano Magalhães Dantas Cleide Correia de Oliveira |
| author_sort | Loeste de Arruda Barbosa |
| collection | DOAJ |
| description | Objective: To assess the evaluation of the users regarding the family health services and identify the main reasons that led them to seek such services. Methods: A descriptive study with qualitative approach, carried out in 5 Family Health Units with 25 users of the Family Health Strategy (FHS) of the city of Crato-CE, Brazil. The study took place from March to April 2009. Semi-structured interview was applied and recorded. We used the technique of thematic content analysis. Results: We found that the users of the FHS have great dissatisfaction, especially on the organization and access to health services, evaluating the family health as inefficient, although bringing care closer to the population, primarily through home visits. It was clear also that there is a search to the service mainly supported by curative vision and the acquisition of medicines. Conclusions: The subjects evaluate the organization and access to healthcare services as unsatisfactory, but value the actions, when there is a bond with the health team. However, there is still demand for health services, based on the search for medicines and medical consultation. Thus, it is necessary to improve services of the Family Health Strategy in Crato, with a view to ensure quality, accessibility and greater resolution of health services. |
| first_indexed | 2024-12-14T21:33:47Z |
| format | Article |
| id | doaj.art-c851dedaaaf846e190cbb708ad5dfa3a |
| institution | Directory Open Access Journal |
| issn | 1806-1222 1806-1230 |
| language | Portuguese |
| last_indexed | 2024-12-14T21:33:47Z |
| publishDate | 2012-01-01 |
| publisher | Universidade de Fortaleza |
| record_format | Article |
| series | Revista Brasileira em Promoção da Saúde |
| spelling | doaj.art-c851dedaaaf846e190cbb708ad5dfa3a2022-12-21T22:46:38ZporUniversidade de FortalezaRevista Brasileira em Promoção da Saúde1806-12221806-12302012-01-0124434735410.5020/20922680Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347Loeste de Arruda Barbosa0Ticiano Magalhães Dantas1Cleide Correia de Oliveira2Universidade Regional do CaririUniversidade Regional do Cariri – URCAUniversidade Regional do Cariri – URCAObjective: To assess the evaluation of the users regarding the family health services and identify the main reasons that led them to seek such services. Methods: A descriptive study with qualitative approach, carried out in 5 Family Health Units with 25 users of the Family Health Strategy (FHS) of the city of Crato-CE, Brazil. The study took place from March to April 2009. Semi-structured interview was applied and recorded. We used the technique of thematic content analysis. Results: We found that the users of the FHS have great dissatisfaction, especially on the organization and access to health services, evaluating the family health as inefficient, although bringing care closer to the population, primarily through home visits. It was clear also that there is a search to the service mainly supported by curative vision and the acquisition of medicines. Conclusions: The subjects evaluate the organization and access to healthcare services as unsatisfactory, but value the actions, when there is a bond with the health team. However, there is still demand for health services, based on the search for medicines and medical consultation. Thus, it is necessary to improve services of the Family Health Strategy in Crato, with a view to ensure quality, accessibility and greater resolution of health services.http://ojs.unifor.br/index.php/RBPS/article/view/2092Atenção Primária à SaúdeSaúde da FamíliaServiços de SaúdeSatisfação dos Consumidores |
| spellingShingle | Loeste de Arruda Barbosa Ticiano Magalhães Dantas Cleide Correia de Oliveira Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347 Revista Brasileira em Promoção da Saúde Atenção Primária à Saúde Saúde da Família Serviços de Saúde Satisfação dos Consumidores |
| title | Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347 |
| title_full | Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347 |
| title_fullStr | Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347 |
| title_full_unstemmed | Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347 |
| title_short | Family Health Strategy: assessment and reasons for searching of health service by users - doi:10.5020/18061230.2011.p347 |
| title_sort | family health strategy assessment and reasons for searching of health service by users doi 10 5020 18061230 2011 p347 |
| topic | Atenção Primária à Saúde Saúde da Família Serviços de Saúde Satisfação dos Consumidores |
| url | http://ojs.unifor.br/index.php/RBPS/article/view/2092 |
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