Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey

Key performance indicators (KPIs) are quintessentially useful for performance evaluation, but a set of pragmatic KPIs for holistic evaluation of retrofits for commercial buildings is hitherto unavailable. This study was conducted to address this issue. Built upon the findings of a systematic literat...

Descrición completa

Detalles Bibliográficos
Main Authors: Man Ying (Annie) Ho, Joseph H. K. Lai, Huiying (Cynthia) Hou, Dadi Zhang
Formato: Artigo
Idioma:English
Publicado: MDPI AG 2021-11-01
Series:Energies
Subjects:
Acceso en liña:https://www.mdpi.com/1996-1073/14/21/7327
_version_ 1827600523224678400
author Man Ying (Annie) Ho
Joseph H. K. Lai
Huiying (Cynthia) Hou
Dadi Zhang
author_facet Man Ying (Annie) Ho
Joseph H. K. Lai
Huiying (Cynthia) Hou
Dadi Zhang
author_sort Man Ying (Annie) Ho
collection DOAJ
description Key performance indicators (KPIs) are quintessentially useful for performance evaluation, but a set of pragmatic KPIs for holistic evaluation of retrofits for commercial buildings is hitherto unavailable. This study was conducted to address this issue. Built upon the findings of a systematic literature review and a focus group meeting in the earlier stages of the study, a questionnaire survey covering 19 KPIs for environmental (embracing energy), economic, health and safety, and users’ perspective evaluations of building retrofits was developed. Data of the survey, collected from facility management (FM) practitioners in Hong Kong, underwent a series of statistical analyses, including Kruskal–Wallis H test, Mann–Whitney U test, and Spearman Rank Correlation. The analysis results revealed the levels of importance of KPIs perceived by different groups of FM practitioners and the rankings of KPIs. Based upon these results, eight KPIs were shortlisted, which are energy savings, payback period, investment cost, actual-to-target ratio of the number of statutory orders removed, actual-to-target ratio of the number of accidents reduced, target indoor air temperature, target indoor air quality (IAQ) class, and target workplane illuminance. These KPIs serve as keystones for further development of an analytic evaluation scheme for commercial building retrofit performance assessment. The methodology of this study can also serve as a reference for similar KPI studies in other research domains.
first_indexed 2024-03-09T04:37:17Z
format Article
id doaj.art-c8aa5671c00b45e7bac7d005a94b50e7
institution Directory Open Access Journal
issn 1996-1073
language English
last_indexed 2024-03-09T04:37:17Z
publishDate 2021-11-01
publisher MDPI AG
record_format Article
series Energies
spelling doaj.art-c8aa5671c00b45e7bac7d005a94b50e72023-12-03T13:26:25ZengMDPI AGEnergies1996-10732021-11-011421732710.3390/en14217327Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry SurveyMan Ying (Annie) Ho0Joseph H. K. Lai1Huiying (Cynthia) Hou2Dadi Zhang3Department of Building Environment and Energy Engineering, The Hong Kong Polytechnic University, Hong Kong 999077, ChinaDepartment of Building Environment and Energy Engineering, The Hong Kong Polytechnic University, Hong Kong 999077, ChinaDepartment of Building Environment and Energy Engineering, The Hong Kong Polytechnic University, Hong Kong 999077, ChinaFaculty of Architecture and the Built Environment, Delft University of Technology, 2628 BL Delft, The NetherlandsKey performance indicators (KPIs) are quintessentially useful for performance evaluation, but a set of pragmatic KPIs for holistic evaluation of retrofits for commercial buildings is hitherto unavailable. This study was conducted to address this issue. Built upon the findings of a systematic literature review and a focus group meeting in the earlier stages of the study, a questionnaire survey covering 19 KPIs for environmental (embracing energy), economic, health and safety, and users’ perspective evaluations of building retrofits was developed. Data of the survey, collected from facility management (FM) practitioners in Hong Kong, underwent a series of statistical analyses, including Kruskal–Wallis H test, Mann–Whitney U test, and Spearman Rank Correlation. The analysis results revealed the levels of importance of KPIs perceived by different groups of FM practitioners and the rankings of KPIs. Based upon these results, eight KPIs were shortlisted, which are energy savings, payback period, investment cost, actual-to-target ratio of the number of statutory orders removed, actual-to-target ratio of the number of accidents reduced, target indoor air temperature, target indoor air quality (IAQ) class, and target workplane illuminance. These KPIs serve as keystones for further development of an analytic evaluation scheme for commercial building retrofit performance assessment. The methodology of this study can also serve as a reference for similar KPI studies in other research domains.https://www.mdpi.com/1996-1073/14/21/7327facility managementKPIrefurbishmentrenovationretrofitsurvey
spellingShingle Man Ying (Annie) Ho
Joseph H. K. Lai
Huiying (Cynthia) Hou
Dadi Zhang
Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey
Energies
facility management
KPI
refurbishment
renovation
retrofit
survey
title Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey
title_full Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey
title_fullStr Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey
title_full_unstemmed Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey
title_short Key Performance Indicators for Evaluation of Commercial Building Retrofits: Shortlisting via an Industry Survey
title_sort key performance indicators for evaluation of commercial building retrofits shortlisting via an industry survey
topic facility management
KPI
refurbishment
renovation
retrofit
survey
url https://www.mdpi.com/1996-1073/14/21/7327
work_keys_str_mv AT manyingannieho keyperformanceindicatorsforevaluationofcommercialbuildingretrofitsshortlistingviaanindustrysurvey
AT josephhklai keyperformanceindicatorsforevaluationofcommercialbuildingretrofitsshortlistingviaanindustrysurvey
AT huiyingcynthiahou keyperformanceindicatorsforevaluationofcommercialbuildingretrofitsshortlistingviaanindustrysurvey
AT dadizhang keyperformanceindicatorsforevaluationofcommercialbuildingretrofitsshortlistingviaanindustrysurvey