Peran Pembelian Spontan dalam Menentukan Citra Merek Café

Cafe employers realize the importance of visual merchandising management to enhance brand image. Visual merchandising is the activity of promoting the sale of representative goods at retail outlets. Previous research showed that attractive displays can produce unexpected purchases regularly. Impulse...

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Bibliographic Details
Main Authors: Retno Dewanti, Jefry Leonard, Tjia Fie Tjoe
Format: Article
Language:English
Published: Bina Nusantara University 2012-11-01
Series:Binus Business Review
Subjects:
Online Access:https://journal.binus.ac.id/index.php/BBR/article/view/1364
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author Retno Dewanti
Jefry Leonard
Tjia Fie Tjoe
author_facet Retno Dewanti
Jefry Leonard
Tjia Fie Tjoe
author_sort Retno Dewanti
collection DOAJ
description Cafe employers realize the importance of visual merchandising management to enhance brand image. Visual merchandising is the activity of promoting the sale of representative goods at retail outlets. Previous research showed that attractive displays can produce unexpected purchases regularly. Impulse buying can enhance brand image. The results of this study indicate that brand image is determined by two variables together the virtual merchandising and customer experience. Virtual merchandising and customer experience influence significantly in creating unexpected purchases. The test results of path analysis show that impulse buying was important in moderating visual merchandising and customer experience to determine the brand image. Impulse buying plays a positive and significant role on the formation of brand image.
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spelling doaj.art-c8b27977df884ed4b9523abf1075c7332023-09-03T01:57:04ZengBina Nusantara UniversityBinus Business Review2087-12282476-90532012-11-013281982410.21512/bbr.v3i2.13641226Peran Pembelian Spontan dalam Menentukan Citra Merek CaféRetno Dewanti0Jefry Leonard1Tjia Fie Tjoe2Bina Nusantara UniversityBina Nusantara UniversityBina Nusantara UniversityCafe employers realize the importance of visual merchandising management to enhance brand image. Visual merchandising is the activity of promoting the sale of representative goods at retail outlets. Previous research showed that attractive displays can produce unexpected purchases regularly. Impulse buying can enhance brand image. The results of this study indicate that brand image is determined by two variables together the virtual merchandising and customer experience. Virtual merchandising and customer experience influence significantly in creating unexpected purchases. The test results of path analysis show that impulse buying was important in moderating visual merchandising and customer experience to determine the brand image. Impulse buying plays a positive and significant role on the formation of brand image.https://journal.binus.ac.id/index.php/BBR/article/view/1364visual merchandising, customer experience, impulse buying, brand image
spellingShingle Retno Dewanti
Jefry Leonard
Tjia Fie Tjoe
Peran Pembelian Spontan dalam Menentukan Citra Merek Café
Binus Business Review
visual merchandising, customer experience, impulse buying, brand image
title Peran Pembelian Spontan dalam Menentukan Citra Merek Café
title_full Peran Pembelian Spontan dalam Menentukan Citra Merek Café
title_fullStr Peran Pembelian Spontan dalam Menentukan Citra Merek Café
title_full_unstemmed Peran Pembelian Spontan dalam Menentukan Citra Merek Café
title_short Peran Pembelian Spontan dalam Menentukan Citra Merek Café
title_sort peran pembelian spontan dalam menentukan citra merek cafe
topic visual merchandising, customer experience, impulse buying, brand image
url https://journal.binus.ac.id/index.php/BBR/article/view/1364
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