Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry

Continuous skilled-employee shortage has been reported in the hospitality industry despite the mushrooming growth of higher learning institutions off ering the Bachelor of Hospitality Management (BHM) programme. The purpose of this study is to assess the BHM graduates’ areas of employment and thei...

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Main Authors: Rozila Ahmad, Basri Rashid, Nurhazani Mohd Shariff
Format: Article
Language:English
Published: UUM Press 2014-12-01
Series:International Journal of Management Studies
Subjects:
Online Access:https://e-journal.uum.edu.my/index.php/ijms/article/view/10409
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author Rozila Ahmad
Basri Rashid
Nurhazani Mohd Shariff
author_facet Rozila Ahmad
Basri Rashid
Nurhazani Mohd Shariff
author_sort Rozila Ahmad
collection DOAJ
description Continuous skilled-employee shortage has been reported in the hospitality industry despite the mushrooming growth of higher learning institutions off ering the Bachelor of Hospitality Management (BHM) programme. The purpose of this study is to assess the BHM graduates’ areas of employment and their justifi cation for not seeking employment or leaving the hospitality industry. To meet the purpose, a quantitative research paradigm supported by open-ended questions was used. This study focused on Universiti Utara Malaysia (UUM) BHM graduates. The fi ndings revealed that the UUM BHM graduates’ Islamic faith plays a signifi cant role in the religious Muslim graduates’ career paths. However, as widely documented in the literature, unattractive compensation in the hospitality industry appears to be the most important reason for graduates to seek employment in other industries. This is followed by poor career development opportunities and working conditions. Information from this study may help remedy the continuous shortage of skilled employees in the industry. It may also ensure the graduates’ ability to secure suitable jobs. In addition, it indirectly helps in the initiative to improve the BHM curriculum.   Keywords: Hospitality, workforce, graduate, employment, hospitality industry, career, Malaysia.
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spelling doaj.art-c947cd8ee4b241988d83b7e5c4f976e52023-01-26T03:12:06ZengUUM PressInternational Journal of Management Studies2232-16082180-24672014-12-01212Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the IndustryRozila Ahmad0Basri Rashid1Nurhazani Mohd Shariff2School of Tourism, Hospitality and Environmental Management Universiti Utara MalaysiaSchool of Tourism, Hospitality and Environmental Management Universiti Utara MalaysiaSchool of Tourism, Hospitality and Environmental Management Universiti Utara MalaysiaContinuous skilled-employee shortage has been reported in the hospitality industry despite the mushrooming growth of higher learning institutions off ering the Bachelor of Hospitality Management (BHM) programme. The purpose of this study is to assess the BHM graduates’ areas of employment and their justifi cation for not seeking employment or leaving the hospitality industry. To meet the purpose, a quantitative research paradigm supported by open-ended questions was used. This study focused on Universiti Utara Malaysia (UUM) BHM graduates. The fi ndings revealed that the UUM BHM graduates’ Islamic faith plays a signifi cant role in the religious Muslim graduates’ career paths. However, as widely documented in the literature, unattractive compensation in the hospitality industry appears to be the most important reason for graduates to seek employment in other industries. This is followed by poor career development opportunities and working conditions. Information from this study may help remedy the continuous shortage of skilled employees in the industry. It may also ensure the graduates’ ability to secure suitable jobs. In addition, it indirectly helps in the initiative to improve the BHM curriculum.   Keywords: Hospitality, workforce, graduate, employment, hospitality industry, career, Malaysia.https://e-journal.uum.edu.my/index.php/ijms/article/view/10409Hospitalityworkforcegraduateemploymenthospitality industrycareer
spellingShingle Rozila Ahmad
Basri Rashid
Nurhazani Mohd Shariff
Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry
International Journal of Management Studies
Hospitality
workforce
graduate
employment
hospitality industry
career
title Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry
title_full Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry
title_fullStr Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry
title_full_unstemmed Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry
title_short Malaysian Hospitality Industry: Graduates’ Justifications for Leaving the Industry
title_sort malaysian hospitality industry graduatesa€™ justifications for leaving the industry
topic Hospitality
workforce
graduate
employment
hospitality industry
career
url https://e-journal.uum.edu.my/index.php/ijms/article/view/10409
work_keys_str_mv AT rozilaahmad malaysianhospitalityindustrygraduatesajustificationsforleavingtheindustry
AT basrirashid malaysianhospitalityindustrygraduatesajustificationsforleavingtheindustry
AT nurhazanimohdshariff malaysianhospitalityindustrygraduatesajustificationsforleavingtheindustry