Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method
Objective: Relationship quality is recognized as the key concept of buyer-supplier relationships in the supply chain. The purpose of this study is to review and analyze the buyer-supplier relationship quality and prioritize its components. Methods: Using a Meta-Synthesis Method, existing research on...
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| Format: | Article |
| Language: | fas |
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University of Tehran
2020-12-01
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| Series: | مدیریت صنعتی |
| Subjects: | |
| Online Access: | https://imj.ut.ac.ir/article_83182_9833d319481963f848771cde90ab825b.pdf |
| _version_ | 1818827154382651392 |
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| author | Hashem Aghazadeh Hossein Maleki |
| author_facet | Hashem Aghazadeh Hossein Maleki |
| author_sort | Hashem Aghazadeh |
| collection | DOAJ |
| description | Objective: Relationship quality is recognized as the key concept of buyer-supplier relationships in the supply chain. The purpose of this study is to review and analyze the buyer-supplier relationship quality and prioritize its components.
Methods: Using a Meta-Synthesis Method, existing research on the buyer-supplier relationship quality from 1998 to the spring of 2020 was collected using relevant search terms. Then, due to the title, inclusion criteria, abstract, exclusion criteria and critical appraisal skills program checklist, irrelevant articles were removed and final articles were selected. By coding and synthesizing the findings of selected articles in MAXQDA, key components and categories of relationship quality were identified. Finally, by using an analytic hierarchy process, the components of relationship quality were prioritized by gathering the opinions of industry and academic experts and using Expert Choice software.
Results: According to the research findings, the buyer-supplier relationship quality consists of three dimensions: social, technical and relational. The social dimension includes trust, commitment and satisfaction. The technical dimension consists of cooperation, knowledge management and adaptation, and the relational dimension includes interaction and the nature of the relationship.
Conclusion: The results show that trust is the most important component of relationship quality and then, respectively, cooperation, interaction, commitment, satisfaction, knowledge management, adaptation and the nature of the relationship are recognized as the most important components of relationship quality. In order to improve the quality of their relationship and get its benefits, the parties to the relationship should focus on strengthening and upgrading the mentioned components |
| first_indexed | 2024-12-19T00:39:03Z |
| format | Article |
| id | doaj.art-c96eda0d51b24c3483aeb2ccc4a9ab74 |
| institution | Directory Open Access Journal |
| issn | 2008-5885 2423-5369 |
| language | fas |
| last_indexed | 2024-12-19T00:39:03Z |
| publishDate | 2020-12-01 |
| publisher | University of Tehran |
| record_format | Article |
| series | مدیریت صنعتی |
| spelling | doaj.art-c96eda0d51b24c3483aeb2ccc4a9ab742022-12-21T20:44:39ZfasUniversity of Tehranمدیریت صنعتی2008-58852423-53692020-12-0112457860810.22059/imj.2021.311129.100778583182Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis MethodHashem Aghazadeh0Hossein Maleki1Associate Prof., Department of Business Management, Faculty of Management, University of Tehran, Tehran, Iran.MSc. in Business Management, Faculty of Management, University of Tehran, Tehran, Iran.Objective: Relationship quality is recognized as the key concept of buyer-supplier relationships in the supply chain. The purpose of this study is to review and analyze the buyer-supplier relationship quality and prioritize its components. Methods: Using a Meta-Synthesis Method, existing research on the buyer-supplier relationship quality from 1998 to the spring of 2020 was collected using relevant search terms. Then, due to the title, inclusion criteria, abstract, exclusion criteria and critical appraisal skills program checklist, irrelevant articles were removed and final articles were selected. By coding and synthesizing the findings of selected articles in MAXQDA, key components and categories of relationship quality were identified. Finally, by using an analytic hierarchy process, the components of relationship quality were prioritized by gathering the opinions of industry and academic experts and using Expert Choice software. Results: According to the research findings, the buyer-supplier relationship quality consists of three dimensions: social, technical and relational. The social dimension includes trust, commitment and satisfaction. The technical dimension consists of cooperation, knowledge management and adaptation, and the relational dimension includes interaction and the nature of the relationship. Conclusion: The results show that trust is the most important component of relationship quality and then, respectively, cooperation, interaction, commitment, satisfaction, knowledge management, adaptation and the nature of the relationship are recognized as the most important components of relationship quality. In order to improve the quality of their relationship and get its benefits, the parties to the relationship should focus on strengthening and upgrading the mentioned componentshttps://imj.ut.ac.ir/article_83182_9833d319481963f848771cde90ab825b.pdfbuyer-supplier relationship qualitysupply chainmeta-synthesisanalytic hierarchy process |
| spellingShingle | Hashem Aghazadeh Hossein Maleki Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method مدیریت صنعتی buyer-supplier relationship quality supply chain meta-synthesis analytic hierarchy process |
| title | Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method |
| title_full | Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method |
| title_fullStr | Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method |
| title_full_unstemmed | Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method |
| title_short | Developing a Conceptual Framework of Buyer-Supplier Relationship Quality in the Supply Chain and Prioritizing its key Components: A Meta-Synthesis Method |
| title_sort | developing a conceptual framework of buyer supplier relationship quality in the supply chain and prioritizing its key components a meta synthesis method |
| topic | buyer-supplier relationship quality supply chain meta-synthesis analytic hierarchy process |
| url | https://imj.ut.ac.ir/article_83182_9833d319481963f848771cde90ab825b.pdf |
| work_keys_str_mv | AT hashemaghazadeh developingaconceptualframeworkofbuyersupplierrelationshipqualityinthesupplychainandprioritizingitskeycomponentsametasynthesismethod AT hosseinmaleki developingaconceptualframeworkofbuyersupplierrelationshipqualityinthesupplychainandprioritizingitskeycomponentsametasynthesismethod |