The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)

The nursing shortage is a common problem throughout the world. Nurses form the largest proportion of the healthcare system and play a significant role in providing direct patient care. Considering the importance of the role of nurses in the healthcare system, it is important to investigate how nursi...

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Main Authors: Kumari Shammika Senani Mudihanselage Hellerawa, De Alwis Chamaru Adambarage
Format: Article
Language:English
Published: Tomas Bata University in Zlín 2015-09-01
Series:Journal of Competitiveness
Subjects:
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author Kumari Shammika Senani Mudihanselage Hellerawa
De Alwis Chamaru Adambarage
author_facet Kumari Shammika Senani Mudihanselage Hellerawa
De Alwis Chamaru Adambarage
author_sort Kumari Shammika Senani Mudihanselage Hellerawa
collection DOAJ
description The nursing shortage is a common problem throughout the world. Nurses form the largest proportion of the healthcare system and play a significant role in providing direct patient care. Considering the importance of the role of nurses in the healthcare system, it is important to investigate how nursing shortage effects the quality of patient care, nurses’ job satisfaction and their work stress. A study was conducted to investigate the correlation between these at the Polonnaruwa District General Hospital in Sri Lanka with a random sample of nurses) working in the hospital and using a self-administered questionnaire. This study uses an explanatory research design. The statistical analysis confirmed a positive relationship between nurse shortage and workload. It also shows a significant positive relationship between workload and the quality of patient care. Furthermore, a negative relationship was observed between workload and the quality of patient care. In addition, this study calculates the mean effect of emotional intelligence of these factors, and a significant correlation is found between emotional intelligence and workload as well as work stress. There is a firm evidence that in Sri Lanka, nursing shortage influences the workload of the employee, finally affecting the quality of patient care. In addition, the study recognized the capability of nurses to manage their emotions as well as emotions of others, which has increased their tolerance to control psychological stress in performing their duty. This study confirms that nurse’s emotional intelligence act as a partial oderating variable for job outcomes of nurses.
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spelling doaj.art-c9825b25e5ea4c849e7155f31c41dec42022-12-21T18:47:58ZengTomas Bata University in ZlínJournal of Competitiveness1804-171X1804-17282015-09-0173759410.7441/joc.2015.03.06The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)Kumari Shammika Senani Mudihanselage Hellerawa0De Alwis Chamaru Adambarage1University of KelaniyaUniversity of KelaniyaThe nursing shortage is a common problem throughout the world. Nurses form the largest proportion of the healthcare system and play a significant role in providing direct patient care. Considering the importance of the role of nurses in the healthcare system, it is important to investigate how nursing shortage effects the quality of patient care, nurses’ job satisfaction and their work stress. A study was conducted to investigate the correlation between these at the Polonnaruwa District General Hospital in Sri Lanka with a random sample of nurses) working in the hospital and using a self-administered questionnaire. This study uses an explanatory research design. The statistical analysis confirmed a positive relationship between nurse shortage and workload. It also shows a significant positive relationship between workload and the quality of patient care. Furthermore, a negative relationship was observed between workload and the quality of patient care. In addition, this study calculates the mean effect of emotional intelligence of these factors, and a significant correlation is found between emotional intelligence and workload as well as work stress. There is a firm evidence that in Sri Lanka, nursing shortage influences the workload of the employee, finally affecting the quality of patient care. In addition, the study recognized the capability of nurses to manage their emotions as well as emotions of others, which has increased their tolerance to control psychological stress in performing their duty. This study confirms that nurse’s emotional intelligence act as a partial oderating variable for job outcomes of nurses.Patient careJob satisfactionWork StressEmotional IntelligenceWorkload and Shortage of Nurses
spellingShingle Kumari Shammika Senani Mudihanselage Hellerawa
De Alwis Chamaru Adambarage
The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
Journal of Competitiveness
Patient care
Job satisfaction
Work Stress
Emotional Intelligence
Workload and Shortage of Nurses
title The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
title_full The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
title_fullStr The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
title_full_unstemmed The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
title_short The Nursing Shortage Impact on Job Outcome (The Case in Sri Lanka)
title_sort nursing shortage impact on job outcome the case in sri lanka
topic Patient care
Job satisfaction
Work Stress
Emotional Intelligence
Workload and Shortage of Nurses
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