Impact of the Japanese 5S management method on patients’ and caretakers’ satisfaction: a quasi-experimental study in Senegal
Background: The 5S method is a lean management tool for workplace organization, with 5S being an abbreviation for five Japanese words that translate to English as Sort, Set in Order, Shine, Standardize, and Sustain. In Senegal, the 5S intervention program was implemented in 10 health centers in two...
Main Authors: | Shogo Kanamori, Marcia C. Castro, Seydou Sow, Rui Matsuno, Alioune Cissokho, Masamine Jimba |
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Format: | Article |
Language: | English |
Published: |
Taylor & Francis Group
2016-11-01
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Series: | Global Health Action |
Subjects: | |
Online Access: | http://www.globalhealthaction.net/index.php/gha/article/view/32852/pdf_387 |
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