Satisfaction of short-term rental customers: empirical study in Portugal
This study has three specific objectives: to analyse the association between the characteristics of the accommodation and the satisfaction of short-term rental customers; to analyse whether customer satisfaction is associated with them recommending the accommodation; and to analyse which satisfactio...
Main Authors: | Maria João Machado, Mafalda Patuleia, Álvaro Dias, João Estêvão |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2021-10-01
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Series: | Business: Theory and Practice |
Subjects: | |
Online Access: | https://journals.vgtu.lt/index.php/BTP/article/view/14289 |
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