Satisfaction of short-term rental customers: empirical study in Portugal

This study has three specific objectives: to analyse the association between the characteristics of the accommodation and the satisfaction of short-term rental customers; to analyse whether customer satisfaction is associated with them recommending the accommodation; and to analyse which satisfactio...

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Bibliographic Details
Main Authors: Maria João Machado, Mafalda Patuleia, Álvaro Dias, João Estêvão
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2021-10-01
Series:Business: Theory and Practice
Subjects:
Online Access:https://journals.vgtu.lt/index.php/BTP/article/view/14289

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