The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center

Objective of the study: The objective of this study was to analyze how intrapreneurship accelerated the digital transformation in a credit operations center of a Brazilian bank, linked to an innovation laboratory in Silicon Valley. Methodology/approach: The research method was the in-depth case stud...

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Main Authors: Ricardo Manoel Damiani, Cleonir Tumelero
Format: Article
Language:English
Published: Associação Nacional de Estudos em Empreendedorismo e Gestão de Pequenas Empresas (ANEGEPE) 2023-04-01
Series:Regepe Entrepreneurship and Small Business Journal
Subjects:
Online Access:https://regepe.org.br/regepe/article/view/2171
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author Ricardo Manoel Damiani
Cleonir Tumelero
author_facet Ricardo Manoel Damiani
Cleonir Tumelero
author_sort Ricardo Manoel Damiani
collection DOAJ
description Objective of the study: The objective of this study was to analyze how intrapreneurship accelerated the digital transformation in a credit operations center of a Brazilian bank, linked to an innovation laboratory in Silicon Valley. Methodology/approach: The research method was the in-depth case study and the data analysis technique was the content analysis. Main results: The original results indicated that intrapreneurship accelerated digital transformation through digitalization and digitization of processes, implementing and improving technological applications. Theoretical/methodological contributions: Leaders encouraged intrapreneurship by supporting creative ideas, using agile methodologies and digital innovation, and showing that rigidity in accepting failures and risks can be overcome. Relevance/originality: We conclude that intrapreneurship can accelerate incremental technological innovations, in products and processes, in order to promote digital transformation in the financial sector. Social/management contributions: We also conclude that digital transformation can significantly advance from the institutional incentive to intrapreneurship, acceptance of failures and risks, and creation of innovation poles connected to international technological networks. Future studies may investigate intrapreneurial solutions for the banking sector, based on open banking, artificial intelligence and blockchain.
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spelling doaj.art-c9a91fee9a3d497f94b9095dfc657dde2023-09-03T12:06:49ZengAssociação Nacional de Estudos em Empreendedorismo e Gestão de Pequenas Empresas (ANEGEPE)Regepe Entrepreneurship and Small Business Journal2965-15062023-04-0112110.14211/regepe.esbj.e2171The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations centerRicardo Manoel Damiani0Cleonir Tumelero1Universidade Positivo - Business School, Curitiba, PR, BrasilUniversidade Positivo - Business School, Curitiba, PR, BrasilObjective of the study: The objective of this study was to analyze how intrapreneurship accelerated the digital transformation in a credit operations center of a Brazilian bank, linked to an innovation laboratory in Silicon Valley. Methodology/approach: The research method was the in-depth case study and the data analysis technique was the content analysis. Main results: The original results indicated that intrapreneurship accelerated digital transformation through digitalization and digitization of processes, implementing and improving technological applications. Theoretical/methodological contributions: Leaders encouraged intrapreneurship by supporting creative ideas, using agile methodologies and digital innovation, and showing that rigidity in accepting failures and risks can be overcome. Relevance/originality: We conclude that intrapreneurship can accelerate incremental technological innovations, in products and processes, in order to promote digital transformation in the financial sector. Social/management contributions: We also conclude that digital transformation can significantly advance from the institutional incentive to intrapreneurship, acceptance of failures and risks, and creation of innovation poles connected to international technological networks. Future studies may investigate intrapreneurial solutions for the banking sector, based on open banking, artificial intelligence and blockchain. https://regepe.org.br/regepe/article/view/2171Corporate EntrepreneurshipDigital TransformationIntrapreneurshipTechnological InnovationDigitalization
spellingShingle Ricardo Manoel Damiani
Cleonir Tumelero
The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center
Regepe Entrepreneurship and Small Business Journal
Corporate Entrepreneurship
Digital Transformation
Intrapreneurship
Technological Innovation
Digitalization
title The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center
title_full The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center
title_fullStr The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center
title_full_unstemmed The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center
title_short The Influence of intrapreneurship on accelerating digital transformation in a bank's credit operations center
title_sort influence of intrapreneurship on accelerating digital transformation in a bank s credit operations center
topic Corporate Entrepreneurship
Digital Transformation
Intrapreneurship
Technological Innovation
Digitalization
url https://regepe.org.br/regepe/article/view/2171
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