Workplace Ostracism Seen through the Lens of Power
Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. A...
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Format: | Article |
Language: | English |
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Frontiers Media S.A.
2017-09-01
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Series: | Frontiers in Psychology |
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Online Access: | http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01528/full |
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author | John Fiset Raghid Al Hajj John G. Vongas |
author_facet | John Fiset Raghid Al Hajj John G. Vongas |
author_sort | John Fiset |
collection | DOAJ |
description | Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed. |
first_indexed | 2024-04-12T22:03:17Z |
format | Article |
id | doaj.art-c9b007d81d4140d69cd2c124e933abe1 |
institution | Directory Open Access Journal |
issn | 1664-1078 |
language | English |
last_indexed | 2024-04-12T22:03:17Z |
publishDate | 2017-09-01 |
publisher | Frontiers Media S.A. |
record_format | Article |
series | Frontiers in Psychology |
spelling | doaj.art-c9b007d81d4140d69cd2c124e933abe12022-12-22T03:15:02ZengFrontiers Media S.A.Frontiers in Psychology1664-10782017-09-01810.3389/fpsyg.2017.01528257449Workplace Ostracism Seen through the Lens of PowerJohn Fiset0Raghid Al Hajj1John G. Vongas2Faculty of Business Administration, Memorial University of Newfoundland, St. John’sNL, CanadaJohn Molson School of Business, Concordia University, MontrealQC, CanadaSchool of Business, Ithaca College, IthacaNY, United StatesDrawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed.http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01528/fullworkplace ostracismexternal social supporthierarchical statusapproach/inhibition theory of powerorganizational citizenship behaviorinterpersonal deviance |
spellingShingle | John Fiset Raghid Al Hajj John G. Vongas Workplace Ostracism Seen through the Lens of Power Frontiers in Psychology workplace ostracism external social support hierarchical status approach/inhibition theory of power organizational citizenship behavior interpersonal deviance |
title | Workplace Ostracism Seen through the Lens of Power |
title_full | Workplace Ostracism Seen through the Lens of Power |
title_fullStr | Workplace Ostracism Seen through the Lens of Power |
title_full_unstemmed | Workplace Ostracism Seen through the Lens of Power |
title_short | Workplace Ostracism Seen through the Lens of Power |
title_sort | workplace ostracism seen through the lens of power |
topic | workplace ostracism external social support hierarchical status approach/inhibition theory of power organizational citizenship behavior interpersonal deviance |
url | http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01528/full |
work_keys_str_mv | AT johnfiset workplaceostracismseenthroughthelensofpower AT raghidalhajj workplaceostracismseenthroughthelensofpower AT johngvongas workplaceostracismseenthroughthelensofpower |