Workplace Ostracism Seen through the Lens of Power

Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. A...

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Main Authors: John Fiset, Raghid Al Hajj, John G. Vongas
Format: Article
Language:English
Published: Frontiers Media S.A. 2017-09-01
Series:Frontiers in Psychology
Subjects:
Online Access:http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01528/full
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author John Fiset
Raghid Al Hajj
John G. Vongas
author_facet John Fiset
Raghid Al Hajj
John G. Vongas
author_sort John Fiset
collection DOAJ
description Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed.
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spelling doaj.art-c9b007d81d4140d69cd2c124e933abe12022-12-22T03:15:02ZengFrontiers Media S.A.Frontiers in Psychology1664-10782017-09-01810.3389/fpsyg.2017.01528257449Workplace Ostracism Seen through the Lens of PowerJohn Fiset0Raghid Al Hajj1John G. Vongas2Faculty of Business Administration, Memorial University of Newfoundland, St. John’sNL, CanadaJohn Molson School of Business, Concordia University, MontrealQC, CanadaSchool of Business, Ithaca College, IthacaNY, United StatesDrawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee’s external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for a three-way interaction with felt ostracism, ostracizee external social support, and ostracizer status influencing victims’ organizational citizenship behavior and deviance directed toward other individuals. In addition, felt ostracism and ostracizee external social support interacted to predict turnover intentions. Overall, victims who were ostracized by a legitimate higher-status authority (e.g., manager) and whose external social support network was limited experienced the most negative outcomes across both studies. Our findings suggest that contextual factors both inside and outside the organization jointly impact the way in which individuals react to perceived workplace ostracism. Implications and future research directions are discussed.http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01528/fullworkplace ostracismexternal social supporthierarchical statusapproach/inhibition theory of powerorganizational citizenship behaviorinterpersonal deviance
spellingShingle John Fiset
Raghid Al Hajj
John G. Vongas
Workplace Ostracism Seen through the Lens of Power
Frontiers in Psychology
workplace ostracism
external social support
hierarchical status
approach/inhibition theory of power
organizational citizenship behavior
interpersonal deviance
title Workplace Ostracism Seen through the Lens of Power
title_full Workplace Ostracism Seen through the Lens of Power
title_fullStr Workplace Ostracism Seen through the Lens of Power
title_full_unstemmed Workplace Ostracism Seen through the Lens of Power
title_short Workplace Ostracism Seen through the Lens of Power
title_sort workplace ostracism seen through the lens of power
topic workplace ostracism
external social support
hierarchical status
approach/inhibition theory of power
organizational citizenship behavior
interpersonal deviance
url http://journal.frontiersin.org/article/10.3389/fpsyg.2017.01528/full
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