The construction client satisfaction model: a PLS-SEM approach

The construction client satisfaction model: a PLS-SEM approach

The satisfaction of the client is of utmost importance in procuring future projects; however, anecdotally client satisfaction (CS) is not adequately considered in many developing countries. Factors associated with the influence of service quality (SQ) on construction client satisfaction and how it a...

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Bibliographic Details
Main Authors: Serdar Durdyev, Ali Ihtiyar, Audrius Banaitis, Derek Thurnell
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2018-03-01
Series:Journal of Civil Engineering and Management
Subjects:
client satisfaction
service quality
PLS-SEM
construction
Cambodia
Online Access:http://journals.vgtu.lt/index.php/JCEM/article/view/297

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