Social Media Adoption by Health Professionals: A TAM-Based Study

This research identifies the underlying drivers impacting on healthcare professionals’ social media usage behaviours using the technology acceptance model (TAM) as the theoretical lens. A self-administered survey questionnaire was developed and administered to 219 healthcare professionals. Data are...

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Main Authors: Md Irfanuzzaman Khan, M Abu Saleh, Ali Quazi
Format: Article
Language:English
Published: MDPI AG 2021-01-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/8/1/6
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author Md Irfanuzzaman Khan
M Abu Saleh
Ali Quazi
author_facet Md Irfanuzzaman Khan
M Abu Saleh
Ali Quazi
author_sort Md Irfanuzzaman Khan
collection DOAJ
description This research identifies the underlying drivers impacting on healthcare professionals’ social media usage behaviours using the technology acceptance model (TAM) as the theoretical lens. A self-administered survey questionnaire was developed and administered to 219 healthcare professionals. Data are analysed applying the structural equation modelling (SEM) technique. The SEM model demonstrated an acceptable model fit (χ<sup>2</sup> = 534.241; df, 239, χ<sup>2</sup>/df = 2.235, RMSEA = 0.06, IFI = 0.92, TLI = 0.93, and CFI = 0.92) and indicates content quality, perceived risk, perceived credibility, peer influence, confirmation of expectations, supporting conditions, and perceived cost significantly influence the notion of perceived social media usefulness. Furthermore, perceived social media usefulness positively affects social media usage behaviour of healthcare professionals. This research generates important insights into what drives the adoption of social media by healthcare professionals. These insights could help develop social media guidelines and strategies to improve the state of professional interactions between health professionals and their clients.
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spelling doaj.art-ca2a4a9ffc3b4b589ad376230f31d20c2023-12-03T15:09:57ZengMDPI AGInformatics2227-97092021-01-0181610.3390/informatics8010006Social Media Adoption by Health Professionals: A TAM-Based StudyMd Irfanuzzaman Khan0M Abu Saleh1Ali Quazi2Canberra Business School, University of Canberra, Canberra 2617, AustraliaCanberra Business School, University of Canberra, Canberra 2617, AustraliaCanberra Business School, University of Canberra, Canberra 2617, AustraliaThis research identifies the underlying drivers impacting on healthcare professionals’ social media usage behaviours using the technology acceptance model (TAM) as the theoretical lens. A self-administered survey questionnaire was developed and administered to 219 healthcare professionals. Data are analysed applying the structural equation modelling (SEM) technique. The SEM model demonstrated an acceptable model fit (χ<sup>2</sup> = 534.241; df, 239, χ<sup>2</sup>/df = 2.235, RMSEA = 0.06, IFI = 0.92, TLI = 0.93, and CFI = 0.92) and indicates content quality, perceived risk, perceived credibility, peer influence, confirmation of expectations, supporting conditions, and perceived cost significantly influence the notion of perceived social media usefulness. Furthermore, perceived social media usefulness positively affects social media usage behaviour of healthcare professionals. This research generates important insights into what drives the adoption of social media by healthcare professionals. These insights could help develop social media guidelines and strategies to improve the state of professional interactions between health professionals and their clients.https://www.mdpi.com/2227-9709/8/1/6social mediahealthcare professionalsprivacy threatcredibilityperceived usefulnesstechnology adoption
spellingShingle Md Irfanuzzaman Khan
M Abu Saleh
Ali Quazi
Social Media Adoption by Health Professionals: A TAM-Based Study
Informatics
social media
healthcare professionals
privacy threat
credibility
perceived usefulness
technology adoption
title Social Media Adoption by Health Professionals: A TAM-Based Study
title_full Social Media Adoption by Health Professionals: A TAM-Based Study
title_fullStr Social Media Adoption by Health Professionals: A TAM-Based Study
title_full_unstemmed Social Media Adoption by Health Professionals: A TAM-Based Study
title_short Social Media Adoption by Health Professionals: A TAM-Based Study
title_sort social media adoption by health professionals a tam based study
topic social media
healthcare professionals
privacy threat
credibility
perceived usefulness
technology adoption
url https://www.mdpi.com/2227-9709/8/1/6
work_keys_str_mv AT mdirfanuzzamankhan socialmediaadoptionbyhealthprofessionalsatambasedstudy
AT mabusaleh socialmediaadoptionbyhealthprofessionalsatambasedstudy
AT aliquazi socialmediaadoptionbyhealthprofessionalsatambasedstudy