Dealing with information overload: a comprehensive review

Information overload is a problem that is being exacerbated by the ongoing digitalization of the world of work and the growing use of information and communication technologies. Therefore, the aim of this systematic literature review is to provide an insight into existing measures for prevention and...

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Main Authors: Miriam Arnold, Mascha Goldschmitt, Thomas Rigotti
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-06-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1122200/full
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author Miriam Arnold
Mascha Goldschmitt
Thomas Rigotti
Thomas Rigotti
author_facet Miriam Arnold
Mascha Goldschmitt
Thomas Rigotti
Thomas Rigotti
author_sort Miriam Arnold
collection DOAJ
description Information overload is a problem that is being exacerbated by the ongoing digitalization of the world of work and the growing use of information and communication technologies. Therefore, the aim of this systematic literature review is to provide an insight into existing measures for prevention and intervention related to information overload. The methodological approach of the systematic review is based on the PRISMA standards. A keyword search in three interdisciplinary scientific databases and other more practice-oriented databases resulted in the identification of 87 studies, field reports, and conceptual papers that were included in the review. The results show that a considerable number of papers have been published on interventions on the behavioral prevention level. At the level of structural prevention, there are also many proposals on how to design work to reduce information overload. A further distinction can be made between work design approaches at the level of information and communication technology and at the level of teamwork and organizational regulations. Although the identified studies cover a wide range of possible interventions and design approaches to address information overload, the strength of the evidence from these studies is mixed.
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spelling doaj.art-ca32e41477ee4a0d89f63ac2e6bad47d2023-06-21T13:46:45ZengFrontiers Media S.A.Frontiers in Psychology1664-10782023-06-011410.3389/fpsyg.2023.11222001122200Dealing with information overload: a comprehensive reviewMiriam Arnold0Mascha Goldschmitt1Thomas Rigotti2Thomas Rigotti3Leibniz Institute for Resilience Research, Mainz, GermanyLeibniz Institute for Resilience Research, Mainz, GermanyLeibniz Institute for Resilience Research, Mainz, GermanyWork, Organizational and Business Psychology, Johannes Gutenberg-University Mainz, Mainz, GermanyInformation overload is a problem that is being exacerbated by the ongoing digitalization of the world of work and the growing use of information and communication technologies. Therefore, the aim of this systematic literature review is to provide an insight into existing measures for prevention and intervention related to information overload. The methodological approach of the systematic review is based on the PRISMA standards. A keyword search in three interdisciplinary scientific databases and other more practice-oriented databases resulted in the identification of 87 studies, field reports, and conceptual papers that were included in the review. The results show that a considerable number of papers have been published on interventions on the behavioral prevention level. At the level of structural prevention, there are also many proposals on how to design work to reduce information overload. A further distinction can be made between work design approaches at the level of information and communication technology and at the level of teamwork and organizational regulations. Although the identified studies cover a wide range of possible interventions and design approaches to address information overload, the strength of the evidence from these studies is mixed.https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1122200/fullinformation overloadinformation floodinterventionjob designreview—systematic
spellingShingle Miriam Arnold
Mascha Goldschmitt
Thomas Rigotti
Thomas Rigotti
Dealing with information overload: a comprehensive review
Frontiers in Psychology
information overload
information flood
intervention
job design
review—systematic
title Dealing with information overload: a comprehensive review
title_full Dealing with information overload: a comprehensive review
title_fullStr Dealing with information overload: a comprehensive review
title_full_unstemmed Dealing with information overload: a comprehensive review
title_short Dealing with information overload: a comprehensive review
title_sort dealing with information overload a comprehensive review
topic information overload
information flood
intervention
job design
review—systematic
url https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1122200/full
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