REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0

Industry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In the...

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Main Authors: Ahmet Durmaz, Hakan Kitapcı
Format: Article
Language:English
Published: University of Kragujevac 2021-06-01
Series:Proceedings on Engineering Sciences
Subjects:
Online Access:https://pesjournal.net/journal/v3-n2/8.pdf
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author Ahmet Durmaz
Hakan Kitapcı
author_facet Ahmet Durmaz
Hakan Kitapcı
author_sort Ahmet Durmaz
collection DOAJ
description Industry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In the light of industry 5.0 principles, the present article particularly focuses on the need for human touch factor in product development and mass personalization concepts and proposes a value creation model to be an initial guideline for practitioners and to foster ideas pertinent to the fifth industrial revolution.
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spelling doaj.art-ca374e9999a243898fb2d80d1f71e7a72022-12-21T23:14:54ZengUniversity of KragujevacProceedings on Engineering Sciences2620-28322683-41112021-06-013220721610.24874/PES03.02.008REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0Ahmet Durmaz0https://orcid.org/0000-0002-5573-4680Hakan Kitapcı1https://orcid.org/0000-0002-9287-4375Gebze Technical University, Faculty of Business Administration, Kocaeli, TurkeyGebze Technical University, Faculty of Business Administration, Kocaeli, TurkeyIndustry 5.0 is upon us and with the mass personalization concept, it seems that customer value chain involvement (CVCI) will be the gravitational center for implementation process. Drawing from the axiomatic premises of Industry 5.0, this paper accentuates the role of CVCI in the coming era. In the light of industry 5.0 principles, the present article particularly focuses on the need for human touch factor in product development and mass personalization concepts and proposes a value creation model to be an initial guideline for practitioners and to foster ideas pertinent to the fifth industrial revolution.https://pesjournal.net/journal/v3-n2/8.pdfindustry 5.0advanced personalizationcustomer involvementproduct developmentvalue chain.
spellingShingle Ahmet Durmaz
Hakan Kitapcı
REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
Proceedings on Engineering Sciences
industry 5.0
advanced personalization
customer involvement
product development
value chain.
title REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_full REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_fullStr REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_full_unstemmed REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_short REVISITING CUSTOMER INVOLVED VALUE CHAINS UNDER THE CONCEPTUAL LIGHT OF INDUSTRY 5.0
title_sort revisiting customer involved value chains under the conceptual light of industry 5 0
topic industry 5.0
advanced personalization
customer involvement
product development
value chain.
url https://pesjournal.net/journal/v3-n2/8.pdf
work_keys_str_mv AT ahmetdurmaz revisitingcustomerinvolvedvaluechainsundertheconceptuallightofindustry50
AT hakankitapcı revisitingcustomerinvolvedvaluechainsundertheconceptuallightofindustry50