Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs
Effective communication within an organization as part of CSR benchmarking factor that helps align employee expectations facilitates problem solving, builds cooperative relationships and channels employee efforts to achieve common goals. This paper seeks to determine how CSR benchmarking factors of...
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| Format: | Article |
| Language: | English |
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Chamber of Financial Auditors of Romania
2016-09-01
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| Series: | Audit Financiar |
| Subjects: | |
| Online Access: |
http://revista.cafr.ro/temp/Article_9500.pdf
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| _version_ | 1811300963173007360 |
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| author | Edward WONG SEK KHIN Yap Poh LIAN Lau Wee YEAP Rusnah MUHAMAD |
| author_facet | Edward WONG SEK KHIN Yap Poh LIAN Lau Wee YEAP Rusnah MUHAMAD |
| author_sort | Edward WONG SEK KHIN |
| collection | DOAJ |
| description | Effective communication within an organization as part of CSR benchmarking factor that helps align employee expectations facilitates problem solving, builds cooperative relationships and channels employee efforts to achieve common goals. This paper seeks to determine how CSR benchmarking factors of the organizational environment (such as management style, organizational structure and workplace culture) affect the effectiveness of intra-organizational communication and to examine the moderating effect of supervisor – subordinate guanxi. Data for the study was collected using self-administered questionnaires from working respondents in Kuala Lumpur in Selangor State, Malaysia. This study found that a more participative management style, less formalized organizational structure of SMEs and a healthier workplace culture are positively related to intra-organizational communication effectiveness. It was also discovered that the supervisor – subordinate relationship known as guanxi, has a positive moderating effect on all three relationships between management style, organizational structure and workplace culture with intra-organizational communication effectiveness. This study concludes that an organization’s management attitude towards employee participation, formalization of structure and healthiness of culture play important roles in encouraging effective communication and close supervisor – subordinate guanxi and further promotes communication, in addition to the mentioned environmental conditions. |
| first_indexed | 2024-04-13T07:00:23Z |
| format | Article |
| id | doaj.art-ca647cbe5af84011965092b68cc1e9bf |
| institution | Directory Open Access Journal |
| issn | 1844-8801 |
| language | English |
| last_indexed | 2024-04-13T07:00:23Z |
| publishDate | 2016-09-01 |
| publisher | Chamber of Financial Auditors of Romania |
| record_format | Article |
| series | Audit Financiar |
| spelling | doaj.art-ca647cbe5af84011965092b68cc1e9bf2022-12-22T02:57:09ZengChamber of Financial Auditors of RomaniaAudit Financiar1844-88012016-09-01141411025104010.20869/AUDITF/2016/141/10259500Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEsEdward WONG SEK KHIN0Yap Poh LIAN1Lau Wee YEAP2Rusnah MUHAMAD3 Faculty of Business and Accountancy, University of Malaya, Malaysia Faculty of Business and Accountancy, University of Malaya, Malaysia Faculty of Business and Accountancy, University of Malaya, Malaysia Faculty of Business and Accountancy, University of Malaya, Malaysia Effective communication within an organization as part of CSR benchmarking factor that helps align employee expectations facilitates problem solving, builds cooperative relationships and channels employee efforts to achieve common goals. This paper seeks to determine how CSR benchmarking factors of the organizational environment (such as management style, organizational structure and workplace culture) affect the effectiveness of intra-organizational communication and to examine the moderating effect of supervisor – subordinate guanxi. Data for the study was collected using self-administered questionnaires from working respondents in Kuala Lumpur in Selangor State, Malaysia. This study found that a more participative management style, less formalized organizational structure of SMEs and a healthier workplace culture are positively related to intra-organizational communication effectiveness. It was also discovered that the supervisor – subordinate relationship known as guanxi, has a positive moderating effect on all three relationships between management style, organizational structure and workplace culture with intra-organizational communication effectiveness. This study concludes that an organization’s management attitude towards employee participation, formalization of structure and healthiness of culture play important roles in encouraging effective communication and close supervisor – subordinate guanxi and further promotes communication, in addition to the mentioned environmental conditions. http://revista.cafr.ro/temp/Article_9500.pdf CSR Organizational environmental factorsmanagement styleorganizational structureworkplace culturesupervisor – subordinate guanxiintra-organizational communication effectiveness. |
| spellingShingle | Edward WONG SEK KHIN Yap Poh LIAN Lau Wee YEAP Rusnah MUHAMAD Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs Audit Financiar CSR Organizational environmental factors management style organizational structure workplace culture supervisor – subordinate guanxi intra-organizational communication effectiveness. |
| title | Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs |
| title_full | Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs |
| title_fullStr | Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs |
| title_full_unstemmed | Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs |
| title_short | Organizational environment factors associated with corporate social responsibility: effects on communication and guanxi relationship between supervisors and subordinates in SMEs |
| title_sort | organizational environment factors associated with corporate social responsibility effects on communication and guanxi relationship between supervisors and subordinates in smes |
| topic | CSR Organizational environmental factors management style organizational structure workplace culture supervisor – subordinate guanxi intra-organizational communication effectiveness. |
| url |
http://revista.cafr.ro/temp/Article_9500.pdf
|
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