Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care
BackgroundA holistic, personalized approach to medicine can be used to prevent and manage a variety of chronic diseases. However, effectively managing chronic diseases can be difficult due to barriers related to insufficient provider time, staffing, and lack of patient engagement. To address these c...
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| Format: | Article |
| Language: | English |
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Frontiers Media S.A.
2023-03-01
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| Series: | Frontiers in Digital Health |
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| Online Access: | https://www.frontiersin.org/articles/10.3389/fdgth.2023.1008574/full |
| _version_ | 1797870479877341184 |
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| author | Hants Williams Hants Williams Sarah Steinberg Ryan Vingum Kendall Leon Elena Céspedes Robin Berzin Heather Hagg |
| author_facet | Hants Williams Hants Williams Sarah Steinberg Ryan Vingum Kendall Leon Elena Céspedes Robin Berzin Heather Hagg |
| author_sort | Hants Williams |
| collection | DOAJ |
| description | BackgroundA holistic, personalized approach to medicine can be used to prevent and manage a variety of chronic diseases. However, effectively managing chronic diseases can be difficult due to barriers related to insufficient provider time, staffing, and lack of patient engagement. To address these challenges telehealth strategies are being increasingly adopted, yet few studies have explored how to evaluate the feasibility and implementation success of large-scale holistic telehealth models for chronic disease care. The aim of this study is to assess the feasibility and acceptability of a large-scale holistic telehealth program for the management of chronic diseases. Our study findings can inform the future development and assessment of chronic disease programs delivered through telehealth strategies.MethodsData was collected from participants enrolled in a Parsley Health membership from June 1, 2021 to June 1, 2022, a subscription-based holistic medicine practice designed to help people prevent or manage chronic diseases. Implementation outcome frameworks were used to understand engagement with services, participant satisfaction, and preliminary effectiveness of the program via a patient-reported symptom severity tool.ResultsData from 10,205 participants with a range of chronic diseases were included in our analysis. Participants averaged 4.8 visits with their clinical team and reported high levels of satisfaction with their care (average NPS score of 81.35%). Preliminary evidence also showed substantial reduction in patient reported symptom severity.ConclusionOur findings suggest the Parsley Health program is a feasible and acceptable large-scale holistic telehealth program for chronic disease care. Successful implementation was due, in part, to services that promoted participant engagement along with tools and interfaces that were helpful and easy to use. These findings can be used to develop future holistic-focused telehealth programs for the management and prevention of chronic diseases. |
| first_indexed | 2024-04-10T00:28:05Z |
| format | Article |
| id | doaj.art-cab67699c6f64225b11a20ef8a8669c0 |
| institution | Directory Open Access Journal |
| issn | 2673-253X |
| language | English |
| last_indexed | 2024-04-10T00:28:05Z |
| publishDate | 2023-03-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Digital Health |
| spelling | doaj.art-cab67699c6f64225b11a20ef8a8669c02023-03-15T05:58:41ZengFrontiers Media S.A.Frontiers in Digital Health2673-253X2023-03-01510.3389/fdgth.2023.10085741008574Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease careHants Williams0Hants Williams1Sarah Steinberg2Ryan Vingum3Kendall Leon4Elena Céspedes5Robin Berzin6Heather Hagg7School of Health Professions, Stony Brook University, Stony Brook, NY, United StatesParsley Health, New York, NY, United StatesParsley Health, New York, NY, United StatesUntold Content, Cincinnati, OH, United StatesUntold Content, Cincinnati, OH, United StatesParsley Health, New York, NY, United StatesParsley Health, New York, NY, United StatesParsley Health, New York, NY, United StatesBackgroundA holistic, personalized approach to medicine can be used to prevent and manage a variety of chronic diseases. However, effectively managing chronic diseases can be difficult due to barriers related to insufficient provider time, staffing, and lack of patient engagement. To address these challenges telehealth strategies are being increasingly adopted, yet few studies have explored how to evaluate the feasibility and implementation success of large-scale holistic telehealth models for chronic disease care. The aim of this study is to assess the feasibility and acceptability of a large-scale holistic telehealth program for the management of chronic diseases. Our study findings can inform the future development and assessment of chronic disease programs delivered through telehealth strategies.MethodsData was collected from participants enrolled in a Parsley Health membership from June 1, 2021 to June 1, 2022, a subscription-based holistic medicine practice designed to help people prevent or manage chronic diseases. Implementation outcome frameworks were used to understand engagement with services, participant satisfaction, and preliminary effectiveness of the program via a patient-reported symptom severity tool.ResultsData from 10,205 participants with a range of chronic diseases were included in our analysis. Participants averaged 4.8 visits with their clinical team and reported high levels of satisfaction with their care (average NPS score of 81.35%). Preliminary evidence also showed substantial reduction in patient reported symptom severity.ConclusionOur findings suggest the Parsley Health program is a feasible and acceptable large-scale holistic telehealth program for chronic disease care. Successful implementation was due, in part, to services that promoted participant engagement along with tools and interfaces that were helpful and easy to use. These findings can be used to develop future holistic-focused telehealth programs for the management and prevention of chronic diseases.https://www.frontiersin.org/articles/10.3389/fdgth.2023.1008574/fullchronic conditionsholistic medicinetelehealthpatient engagementhealthcare system |
| spellingShingle | Hants Williams Hants Williams Sarah Steinberg Ryan Vingum Kendall Leon Elena Céspedes Robin Berzin Heather Hagg Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care Frontiers in Digital Health chronic conditions holistic medicine telehealth patient engagement healthcare system |
| title | Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care |
| title_full | Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care |
| title_fullStr | Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care |
| title_full_unstemmed | Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care |
| title_short | Parsley Health: Feasibility and acceptability of a large-scale holistic telehealth program for chronic disease care |
| title_sort | parsley health feasibility and acceptability of a large scale holistic telehealth program for chronic disease care |
| topic | chronic conditions holistic medicine telehealth patient engagement healthcare system |
| url | https://www.frontiersin.org/articles/10.3389/fdgth.2023.1008574/full |
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