COMO GESTORES HOSPITALARES UTILIZAM INDICADORES DE DESEMPENHO?

COMO GESTORES HOSPITALARES UTILIZAM INDICADORES DE DESEMPENHO?

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The main objective of this paper was to analyze how managers of hospital services use performance indicators to conduct the strategic management of resources by means of the perspective of evidence-based knowledge management. A qualitative study was performed to investigate a system of hospital indi...

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Bibliographic Details
Main Authors: Luciano Vignochi, Cláudio Reis Gonçalo, Álvaro Guillermo Rojas Lezana
Format: Article
Language:English
Published: Fundação Getulio Vargas, Escola de Administração de Empresas de São Paulo 2014-08-01
Series:RAE: Revista de Administração de Empresas
Subjects:
Hospital administration
hospital indicators
hospital performance evaluation
knowledge management
evidence-based management
Online Access:http://rae.fgv.br/sites/rae.fgv.br/files/artigos/como_gestores_hospitalares_utilizam_indicadores_de_desempenho_0.pdf
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