A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh

<p>Tourists’ destination loyalty plays a vital role in developing tourism at local tourism attractions; it is however conditional on the tourists’ satisfaction with destination, which is while determined by several other contingent factors. This study applies the Heckman two-stage method to ex...

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Main Author: Quang Linh Huynh
Format: Article
Language:English
Published: EconJournals 2018-03-01
Series:International Journal of Economics and Financial Issues
Online Access:https://www.econjournals.com/index.php/ijefi/article/view/6313
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author Quang Linh Huynh
author_facet Quang Linh Huynh
author_sort Quang Linh Huynh
collection DOAJ
description <p>Tourists’ destination loyalty plays a vital role in developing tourism at local tourism attractions; it is however conditional on the tourists’ satisfaction with destination, which is while determined by several other contingent factors. This study applies the Heckman two-stage method to examine the impact of tourists’ destination satisfaction on their loyalty to destination. The findings offer statistical support for the effects of tourism environment, tourism staff, services price, tourism transportation facilities, tourism service, tourism infrastructure and socio-cultural environment on tourists’ destination satisfaction, but no statistical evidence on the influence of lodging amenities on tourists’ satisfaction with destination. The Heckman two-stage results provide evidence on the existence of sample selection bias in the research model. This research sheds light on the casual correlation from tourists’ destination satisfaction to their destination loyalty with the intervention of sample selection bias.</p><p><strong>Keywords:</strong> Tourism development; Tourist satisfaction; Tourist loyalty</p><p><strong>JEL Classifications: </strong>L83, O53, Z32</p>
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spelling doaj.art-cb1299d2e59443168f2d105bbfb66b3d2023-02-15T16:07:58ZengEconJournalsInternational Journal of Economics and Financial Issues2146-41382018-03-01821911973197A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra VinhQuang Linh Huynh<p>Tourists’ destination loyalty plays a vital role in developing tourism at local tourism attractions; it is however conditional on the tourists’ satisfaction with destination, which is while determined by several other contingent factors. This study applies the Heckman two-stage method to examine the impact of tourists’ destination satisfaction on their loyalty to destination. The findings offer statistical support for the effects of tourism environment, tourism staff, services price, tourism transportation facilities, tourism service, tourism infrastructure and socio-cultural environment on tourists’ destination satisfaction, but no statistical evidence on the influence of lodging amenities on tourists’ satisfaction with destination. The Heckman two-stage results provide evidence on the existence of sample selection bias in the research model. This research sheds light on the casual correlation from tourists’ destination satisfaction to their destination loyalty with the intervention of sample selection bias.</p><p><strong>Keywords:</strong> Tourism development; Tourist satisfaction; Tourist loyalty</p><p><strong>JEL Classifications: </strong>L83, O53, Z32</p>https://www.econjournals.com/index.php/ijefi/article/view/6313
spellingShingle Quang Linh Huynh
A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh
International Journal of Economics and Financial Issues
title A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh
title_full A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh
title_fullStr A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh
title_full_unstemmed A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh
title_short A Thorough Assessment of the Causal Relationship from Tourist Satisfaction to Destination Loyalty: A Study in Tra Vinh
title_sort thorough assessment of the causal relationship from tourist satisfaction to destination loyalty a study in tra vinh
url https://www.econjournals.com/index.php/ijefi/article/view/6313
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AT quanglinhhuynh thoroughassessmentofthecausalrelationshipfromtouristsatisfactiontodestinationloyaltyastudyintravinh