Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan

This study aims to examine the employee intention to leave their organizations and discover how employee training could affect employee turnover intention. Furthermore, this paper intends to determine the relationship between the variables to present the idea of the impact of training on the ability...

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Main Authors: Omar Maqableh, Che Supian Mohammad Nor, Abdullah Helalat
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2022-11-01
Series:Problems and Perspectives in Management
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/17377/PPM_2022_04_Maqableh.pdf
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author Omar Maqableh
Che Supian Mohammad Nor
Abdullah Helalat
author_facet Omar Maqableh
Che Supian Mohammad Nor
Abdullah Helalat
author_sort Omar Maqableh
collection DOAJ
description This study aims to examine the employee intention to leave their organizations and discover how employee training could affect employee turnover intention. Furthermore, this paper intends to determine the relationship between the variables to present the idea of the impact of training on the ability of organizations to retain their employees. The research hypotheses were tested using the data obtained through a questionnaire. The sample included 160 employees working in 20 Jordanian five-star hotels in Amman, Jordan. The collected data were analyzed using the Smart-PLS software, where all necessary statistical techniques were applied. The results showed that training significantly affects the employees’ intention to leave their jobs. Moreover, the findings indicated that innovative behavior positively mediates the relationship between training and turnover intention. This requires human resource managers in this category of hotels to enhance investment in training and continue to hold training programs that meet the real needs of employees in addition to providing an environment that stimulates and enhances the innovative behavior of employees in the hospitality sector.
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spelling doaj.art-cb269305a0a249a3ab833a90445a71a12022-12-22T03:46:46ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672022-11-0120427828910.21511/ppm.20(4).2022.2117377Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in JordanOmar Maqableh0https://orcid.org/0000-0002-5033-0652Che Supian Mohammad Nor1https://orcid.org/0000-0002-9461-7006Abdullah Helalat2https://orcid.org/0000-0002-9575-9778Ph.D. Student, School of Distance Education, University Sains MalaysiaPh.D., School of Distance Education, University Sains MalaysiaPh.D., Assistant Professor, Department of Business Administration, Faculty of Business, Al-Ahliyya Amman UniversityThis study aims to examine the employee intention to leave their organizations and discover how employee training could affect employee turnover intention. Furthermore, this paper intends to determine the relationship between the variables to present the idea of the impact of training on the ability of organizations to retain their employees. The research hypotheses were tested using the data obtained through a questionnaire. The sample included 160 employees working in 20 Jordanian five-star hotels in Amman, Jordan. The collected data were analyzed using the Smart-PLS software, where all necessary statistical techniques were applied. The results showed that training significantly affects the employees’ intention to leave their jobs. Moreover, the findings indicated that innovative behavior positively mediates the relationship between training and turnover intention. This requires human resource managers in this category of hotels to enhance investment in training and continue to hold training programs that meet the real needs of employees in addition to providing an environment that stimulates and enhances the innovative behavior of employees in the hospitality sector.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/17377/PPM_2022_04_Maqableh.pdfattractionemployee retentionhotelshuman resource managementjob satisfactionJordan
spellingShingle Omar Maqableh
Che Supian Mohammad Nor
Abdullah Helalat
Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan
Problems and Perspectives in Management
attraction
employee retention
hotels
human resource management
job satisfaction
Jordan
title Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan
title_full Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan
title_fullStr Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan
title_full_unstemmed Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan
title_short Mediating impact of innovative behavior on the relationship between training and turnover intention: A case study of the hospitality industry in Jordan
title_sort mediating impact of innovative behavior on the relationship between training and turnover intention a case study of the hospitality industry in jordan
topic attraction
employee retention
hotels
human resource management
job satisfaction
Jordan
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/17377/PPM_2022_04_Maqableh.pdf
work_keys_str_mv AT omarmaqableh mediatingimpactofinnovativebehaviorontherelationshipbetweentrainingandturnoverintentionacasestudyofthehospitalityindustryinjordan
AT chesupianmohammadnor mediatingimpactofinnovativebehaviorontherelationshipbetweentrainingandturnoverintentionacasestudyofthehospitalityindustryinjordan
AT abdullahhelalat mediatingimpactofinnovativebehaviorontherelationshipbetweentrainingandturnoverintentionacasestudyofthehospitalityindustryinjordan