Measuring the Performance of Corporate Knowledge Management Systems

Whereas knowledge management systems (KMS) continues to gain popularity as a corporate most advanced information systems, the acceptance of standardized KMS assessment approaches has logged. Developing metrics to assess a corporate KMS is inherently problematic due to the intangible nature of knowle...

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Main Author: Ioan I. ANDONE
Format: Article
Language:English
Published: Inforec Association 2009-01-01
Series:Informatică economică
Subjects:
Online Access:http://revistaie.ase.ro/content/52/03%20-%20Andone.pdf
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author Ioan I. ANDONE
author_facet Ioan I. ANDONE
author_sort Ioan I. ANDONE
collection DOAJ
description Whereas knowledge management systems (KMS) continues to gain popularity as a corporate most advanced information systems, the acceptance of standardized KMS assessment approaches has logged. Developing metrics to assess a corporate KMS is inherently problematic due to the intangible nature of knowledge-based resources, and for the fact that measurement is a precursor to improvement. This is true for knowledge management capabilities of an organization. Nonetheless, assessment is of vital importance for valuation purposes as well as to help managers determine whether particular KMS are effective working. The main focus of this paper is to explain the value of knowledge management and provide a general overview of measurement approaches. Finally, developing an improved measurement system for corporate KMS is considered the key to the competitive success of the organization.
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spelling doaj.art-cb30152d7f354bcfa95dcdc32d2d354b2022-12-21T19:09:57ZengInforec AssociationInformatică economică1453-13051842-80882009-01-011342431Measuring the Performance of Corporate Knowledge Management SystemsIoan I. ANDONEWhereas knowledge management systems (KMS) continues to gain popularity as a corporate most advanced information systems, the acceptance of standardized KMS assessment approaches has logged. Developing metrics to assess a corporate KMS is inherently problematic due to the intangible nature of knowledge-based resources, and for the fact that measurement is a precursor to improvement. This is true for knowledge management capabilities of an organization. Nonetheless, assessment is of vital importance for valuation purposes as well as to help managers determine whether particular KMS are effective working. The main focus of this paper is to explain the value of knowledge management and provide a general overview of measurement approaches. Finally, developing an improved measurement system for corporate KMS is considered the key to the competitive success of the organization.http://revistaie.ase.ro/content/52/03%20-%20Andone.pdfCorporate KnowledgeKnowledge Management SystemsMeasuring the Performance
spellingShingle Ioan I. ANDONE
Measuring the Performance of Corporate Knowledge Management Systems
Informatică economică
Corporate Knowledge
Knowledge Management Systems
Measuring the Performance
title Measuring the Performance of Corporate Knowledge Management Systems
title_full Measuring the Performance of Corporate Knowledge Management Systems
title_fullStr Measuring the Performance of Corporate Knowledge Management Systems
title_full_unstemmed Measuring the Performance of Corporate Knowledge Management Systems
title_short Measuring the Performance of Corporate Knowledge Management Systems
title_sort measuring the performance of corporate knowledge management systems
topic Corporate Knowledge
Knowledge Management Systems
Measuring the Performance
url http://revistaie.ase.ro/content/52/03%20-%20Andone.pdf
work_keys_str_mv AT ioaniandone measuringtheperformanceofcorporateknowledgemanagementsystems