Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges

Mobility as a Service (MaaS) is a recent innovative transport concept, anticipated to induce significant changes in the current transport practices. However, there is ambiguity surrounding the concept; it is uncertain what are the core characteristics of MaaS and in which way they can be addressed....

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Main Authors: Peraphan Jittrapirom, Valeria Caiati, Anna-Maria Feneri, Shima Ebrahimigharehbaghi, María J. Alonso González, Jishnu Narayan
Format: Article
Language:English
Published: Cogitatio 2017-06-01
Series:Urban Planning
Subjects:
Online Access:https://www.cogitatiopress.com/urbanplanning/article/view/931
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author Peraphan Jittrapirom
Valeria Caiati
Anna-Maria Feneri
Shima Ebrahimigharehbaghi
María J. Alonso González
Jishnu Narayan
author_facet Peraphan Jittrapirom
Valeria Caiati
Anna-Maria Feneri
Shima Ebrahimigharehbaghi
María J. Alonso González
Jishnu Narayan
author_sort Peraphan Jittrapirom
collection DOAJ
description Mobility as a Service (MaaS) is a recent innovative transport concept, anticipated to induce significant changes in the current transport practices. However, there is ambiguity surrounding the concept; it is uncertain what are the core characteristics of MaaS and in which way they can be addressed. Further, there is a lack of an assessment framework to classify their unique characteristics in a systematic manner, even though several MaaS schemes have been implemented around the world. In this study, we define this set of attributes through a literature review, which is then used to describe selected MaaS schemes and existing applications. We also examine the potential implications of the identified core characteristics of the service on the following three areas of transport practices: travel demand modelling, a supply-side analysis, and designing business model. Finally, we propose the necessary enhancements needed to deliver such an innovative service like MaaS, by establishing the state of art in those fields.
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spelling doaj.art-cb4c08653aad4bb19a7220d78c8da97c2022-12-21T18:37:35ZengCogitatioUrban Planning2183-76352017-06-0122132510.17645/up.v2i2.931505Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key ChallengesPeraphan Jittrapirom0Valeria Caiati1Anna-Maria Feneri2Shima Ebrahimigharehbaghi3María J. Alonso González4Jishnu Narayan5Nijmegen School of Managment, Radboud University, The NetherlandsDepartment of the Built Environment, Urban Planning Group, Technische Universiteit Eindhoven, The NetherlandsDepartment of the Built Environment, Urban Planning Group, Technische Universiteit Eindhoven, The NetherlandsNijmegen School of Managment, Radboud University, The NetherlandsFaculty of Civil Engineering and Geosciences, Technische Universiteit Delft, The NetherlandsFaculty of Civil Engineering and Geosciences, Technische Universiteit Delft, The NetherlandsMobility as a Service (MaaS) is a recent innovative transport concept, anticipated to induce significant changes in the current transport practices. However, there is ambiguity surrounding the concept; it is uncertain what are the core characteristics of MaaS and in which way they can be addressed. Further, there is a lack of an assessment framework to classify their unique characteristics in a systematic manner, even though several MaaS schemes have been implemented around the world. In this study, we define this set of attributes through a literature review, which is then used to describe selected MaaS schemes and existing applications. We also examine the potential implications of the identified core characteristics of the service on the following three areas of transport practices: travel demand modelling, a supply-side analysis, and designing business model. Finally, we propose the necessary enhancements needed to deliver such an innovative service like MaaS, by establishing the state of art in those fields.https://www.cogitatiopress.com/urbanplanning/article/view/931business modelinnovative mobility servicesintegrated mobilitymodelling
spellingShingle Peraphan Jittrapirom
Valeria Caiati
Anna-Maria Feneri
Shima Ebrahimigharehbaghi
María J. Alonso González
Jishnu Narayan
Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges
Urban Planning
business model
innovative mobility services
integrated mobility
modelling
title Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges
title_full Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges
title_fullStr Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges
title_full_unstemmed Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges
title_short Mobility as a Service: A Critical Review of Definitions, Assessments of Schemes, and Key Challenges
title_sort mobility as a service a critical review of definitions assessments of schemes and key challenges
topic business model
innovative mobility services
integrated mobility
modelling
url https://www.cogitatiopress.com/urbanplanning/article/view/931
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AT annamariafeneri mobilityasaserviceacriticalreviewofdefinitionsassessmentsofschemesandkeychallenges
AT shimaebrahimigharehbaghi mobilityasaserviceacriticalreviewofdefinitionsassessmentsofschemesandkeychallenges
AT mariajalonsogonzalez mobilityasaserviceacriticalreviewofdefinitionsassessmentsofschemesandkeychallenges
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