Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences

Objective (s): To assess the quality of family planning services in the urban health centers of Shahid Bchcshti University of Medical Science. Methods: This was a descriptive study to assess structure, process and outcome of the family planning care services. Fifteen health centers of Shahid Bchesht...

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Main Authors: Simbar M., Ahmadi M., Ahmadi G., Alavi Majd 1-1.R.
Format: Article
Language:fas
Published: Iranian Institute for Health Sciences Research 2007-04-01
Series:Payesh
Subjects:
Online Access:http://payeshjournal.ir/article-1-713-en.html
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author Simbar M.
Ahmadi M.
Ahmadi G.
Alavi Majd 1-1.R.
author_facet Simbar M.
Ahmadi M.
Ahmadi G.
Alavi Majd 1-1.R.
author_sort Simbar M.
collection DOAJ
description Objective (s): To assess the quality of family planning services in the urban health centers of Shahid Bchcshti University of Medical Science. Methods: This was a descriptive study to assess structure, process and outcome of the family planning care services. Fifteen health centers of Shahid Bcheshti University of Medical Science were randomized and the quality of care by sixty-five family planning care providers of these health centers were observed and assessed using checklists. Seventy-five clients were interviewed to assess their knowledge of their selected family planning method and to fill the satisfaction forms. Data collection tools were two observational checklists and two questionnaires. Data was analyzed using SPSS l I .5. Results: The study involved 75 clients with a mean age of24.7 (SD= 4), and 65 service providers, of whom 60 (92.3%) were midwives. The mean compatibility for the structure of family planning care service was 80.60 (±7.93) percent. General family planning care had 77.3 (±13.8) % compatibility with standards; the figure for specialized contraceptives was 57.5 (±17.4) %. The mean satisfaction rate was 83.3 (±9.05) %, while the mean knowledge score of clients concerning their method of choice was 59.1 (±18) %. Using Pearson correlation test, there were no significant correlations between clientschr('39') level of knowledge or their satisfaction with their demographic characteristics (P<0.05). Conclusion: The study of family planning services in the clinics run by Shahid Behesht University of Medical showed adequate facilities and sufficiently trained personnel: however, client knowledge concerning the selected contraceptive method was moderate. Therefore, there is a need for interventions to improve client counseling and education. This should be a major focus in the future research and planning efforts.
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spelling doaj.art-cbbbec247c664e06845d3396a484926b2022-12-22T00:07:56ZfasIranian Institute for Health Sciences ResearchPayesh1680-76262008-45362007-04-016200Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical SciencesSimbar M.0Ahmadi M.1Ahmadi G.2Alavi Majd 1-1.R.3 Objective (s): To assess the quality of family planning services in the urban health centers of Shahid Bchcshti University of Medical Science. Methods: This was a descriptive study to assess structure, process and outcome of the family planning care services. Fifteen health centers of Shahid Bcheshti University of Medical Science were randomized and the quality of care by sixty-five family planning care providers of these health centers were observed and assessed using checklists. Seventy-five clients were interviewed to assess their knowledge of their selected family planning method and to fill the satisfaction forms. Data collection tools were two observational checklists and two questionnaires. Data was analyzed using SPSS l I .5. Results: The study involved 75 clients with a mean age of24.7 (SD= 4), and 65 service providers, of whom 60 (92.3%) were midwives. The mean compatibility for the structure of family planning care service was 80.60 (±7.93) percent. General family planning care had 77.3 (±13.8) % compatibility with standards; the figure for specialized contraceptives was 57.5 (±17.4) %. The mean satisfaction rate was 83.3 (±9.05) %, while the mean knowledge score of clients concerning their method of choice was 59.1 (±18) %. Using Pearson correlation test, there were no significant correlations between clientschr('39') level of knowledge or their satisfaction with their demographic characteristics (P<0.05). Conclusion: The study of family planning services in the clinics run by Shahid Behesht University of Medical showed adequate facilities and sufficiently trained personnel: however, client knowledge concerning the selected contraceptive method was moderate. Therefore, there is a need for interventions to improve client counseling and education. This should be a major focus in the future research and planning efforts.http://payeshjournal.ir/article-1-713-en.htmlquality of carefamily planningclients' satisfactionclients’ knowledge
spellingShingle Simbar M.
Ahmadi M.
Ahmadi G.
Alavi Majd 1-1.R.
Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences
Payesh
quality of care
family planning
clients' satisfaction
clients’ knowledge
title Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences
title_full Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences
title_fullStr Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences
title_full_unstemmed Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences
title_short Quality assessment in family planning services in urban health centers affiliated to Shahid Beheshti University of Medical Sciences
title_sort quality assessment in family planning services in urban health centers affiliated to shahid beheshti university of medical sciences
topic quality of care
family planning
clients' satisfaction
clients’ knowledge
url http://payeshjournal.ir/article-1-713-en.html
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