Present situation of quality assessment of the Dentistry services in Cuba
Assessing the quality of health services is a complex task, due to the multidimensional character of its definition, diversity of the theoretical approaches and component variability of each specialty and service. This paper is aimed at presenting the characteristics of quality assessment in Dentist...
| Main Authors: | , |
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| Format: | Article |
| Language: | Spanish |
| Published: |
Centro Provincial de Información de Ciencias Médicas. Cienfuegos
2018-02-01
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| Series: | Medisur |
| Subjects: | |
| Online Access: | http://medisur.sld.cu/index.php/medisur/article/view/3754 |
| _version_ | 1797277872836050944 |
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| author | José Luis Capote Femenías Amalia Peña Rosell |
| author_facet | José Luis Capote Femenías Amalia Peña Rosell |
| author_sort | José Luis Capote Femenías |
| collection | DOAJ |
| description | Assessing the quality of health services is a complex task, due to the multidimensional character of its definition, diversity of the theoretical approaches and component variability of each specialty and service. This paper is aimed at presenting the characteristics of quality assessment in Dentistry services in Cuba at present. It was carried out a review of documentary and published studies in the last ten years. At the beginning antecedents and health services quality approaches are highlighted; then assessment methods and programs are presented, so as quality management in Cuba. The assessment is carried out by means of supervisions and audits to the services with particular interest in indicators statistics. This a fundamental element in the quality continue improvement program in Dental services and the satisfaction of providers, including annex II of the National Program of Dental Care to the population. Various sources identify quality problems in Dentistry services, which should be considered from the academic and administrative point of view. It is concluded that assessing dental services in Cuba, needs an updating or a methodological redesign. |
| first_indexed | 2024-03-07T15:55:34Z |
| format | Article |
| id | doaj.art-cbd9b3f4fd7540858ee71ea6d5d617cb |
| institution | Directory Open Access Journal |
| issn | 1727-897X |
| language | Spanish |
| last_indexed | 2024-03-07T15:55:34Z |
| publishDate | 2018-02-01 |
| publisher | Centro Provincial de Información de Ciencias Médicas. Cienfuegos |
| record_format | Article |
| series | Medisur |
| spelling | doaj.art-cbd9b3f4fd7540858ee71ea6d5d617cb2024-03-04T23:09:47ZspaCentro Provincial de Información de Ciencias Médicas. CienfuegosMedisur1727-897X2018-02-0116110191523Present situation of quality assessment of the Dentistry services in CubaJosé Luis Capote Femenías0Amalia Peña Rosell1Universidad de Ciencias Médicas de CienfuegosUniversidad de Ciencias Médicas de CienfuegosAssessing the quality of health services is a complex task, due to the multidimensional character of its definition, diversity of the theoretical approaches and component variability of each specialty and service. This paper is aimed at presenting the characteristics of quality assessment in Dentistry services in Cuba at present. It was carried out a review of documentary and published studies in the last ten years. At the beginning antecedents and health services quality approaches are highlighted; then assessment methods and programs are presented, so as quality management in Cuba. The assessment is carried out by means of supervisions and audits to the services with particular interest in indicators statistics. This a fundamental element in the quality continue improvement program in Dental services and the satisfaction of providers, including annex II of the National Program of Dental Care to the population. Various sources identify quality problems in Dentistry services, which should be considered from the academic and administrative point of view. It is concluded that assessing dental services in Cuba, needs an updating or a methodological redesign.http://medisur.sld.cu/index.php/medisur/article/view/3754evaluación de la calidad de atención de saludatención odontológicasatisfacción del pacientesatisfacción en el trabajocontrol de calidad |
| spellingShingle | José Luis Capote Femenías Amalia Peña Rosell Present situation of quality assessment of the Dentistry services in Cuba Medisur evaluación de la calidad de atención de salud atención odontológica satisfacción del paciente satisfacción en el trabajo control de calidad |
| title | Present situation of quality assessment of the Dentistry services in Cuba |
| title_full | Present situation of quality assessment of the Dentistry services in Cuba |
| title_fullStr | Present situation of quality assessment of the Dentistry services in Cuba |
| title_full_unstemmed | Present situation of quality assessment of the Dentistry services in Cuba |
| title_short | Present situation of quality assessment of the Dentistry services in Cuba |
| title_sort | present situation of quality assessment of the dentistry services in cuba |
| topic | evaluación de la calidad de atención de salud atención odontológica satisfacción del paciente satisfacción en el trabajo control de calidad |
| url | http://medisur.sld.cu/index.php/medisur/article/view/3754 |
| work_keys_str_mv | AT joseluiscapotefemenias presentsituationofqualityassessmentofthedentistryservicesincuba AT amaliapenarosell presentsituationofqualityassessmentofthedentistryservicesincuba |