Exploring the Relationship between Service Quality of Private Hospitals and Patient Loyalty from the Perspective of Health Service

Exploring the Relationship between Service Quality of Private Hospitals and Patient Loyalty from the Perspective of Health Service

Background: With increasing demands for medical treatment and healthcare, private hospitals have enjoyed rapid development, and the quality and satisfaction ratings of their medical services have gradually become hotspot issues. We aimed to investigate the influencing mechanisms of medical service q...

Full description

Bibliographic Details
Main Authors: Yubing GUO, Ye ZHOU, Xin XING, Xiaoqin LI
Format: Article
Language:English
Published: Tehran University of Medical Sciences 2020-06-01
Series:Iranian Journal of Public Health
Subjects:
Private hospital;
Service quality;
Patient perceived value;
Patient satisfaction
Online Access:https://ijph.tums.ac.ir/index.php/ijph/article/view/20706

Similar Items

Similar Items