TQM and company performance: Review of literature and business practices 2015 - 2020

In undertaking business ventures, different cognition of international cultures of quality creation will be met, but in the global environment will be dominated only by the best, those who have recognized the role of Total Quality Management - TQM. On the theoretical basis of foreign research by emi...

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Main Authors: Maljugić Biljana M., Ćoćkalo Dragan Ž., Đorđević Dejan B.
Format: Article
Language:English
Published: Savez inženjera i tehničara Srbije 2022-01-01
Series:Tehnika
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2022/0040-21762201107M.pdf
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author Maljugić Biljana M.
Ćoćkalo Dragan Ž.
Đorđević Dejan B.
author_facet Maljugić Biljana M.
Ćoćkalo Dragan Ž.
Đorđević Dejan B.
author_sort Maljugić Biljana M.
collection DOAJ
description In undertaking business ventures, different cognition of international cultures of quality creation will be met, but in the global environment will be dominated only by the best, those who have recognized the role of Total Quality Management - TQM. On the theoretical basis of foreign research by eminent authors from various parts of the world, companies that achieve competitiveness on a global scale by applying TQM create valuable experience in studying this problem. The aim of the work is to present the impact of Total Quality Management on company performance and competitiveness by analyzing selected existing literature. The work is dedicated to the development and models of TQM, describing the Quality Management System, standardization and implementation effects. TQM's impact on leadership, human resources, organizational and business performance in creating and sustainable competitiveness has been made. At the end of the work, a table view of the selected literature from 2015 to 2020 was given.
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spelling doaj.art-cc45ccff26574efd9f0f4f51084b67582022-12-22T03:14:08ZengSavez inženjera i tehničara SrbijeTehnika0040-21762560-30862022-01-0177110712110.5937/tehnika2201107M0040-21762201107MTQM and company performance: Review of literature and business practices 2015 - 2020Maljugić Biljana M.0Ćoćkalo Dragan Ž.1https://orcid.org/0000-0003-2085-5420Đorđević Dejan B.2https://orcid.org/0000-0001-9453-9207Zrenjanin, SerbiaUniverzitet u Novom Sadu, Tehnički fakultet "Mihajlo Pupin", Zrenjanin, SerbiaUniverzitet u Novom Sadu, Tehnički fakultet "Mihajlo Pupin", Zrenjanin, SerbiaIn undertaking business ventures, different cognition of international cultures of quality creation will be met, but in the global environment will be dominated only by the best, those who have recognized the role of Total Quality Management - TQM. On the theoretical basis of foreign research by eminent authors from various parts of the world, companies that achieve competitiveness on a global scale by applying TQM create valuable experience in studying this problem. The aim of the work is to present the impact of Total Quality Management on company performance and competitiveness by analyzing selected existing literature. The work is dedicated to the development and models of TQM, describing the Quality Management System, standardization and implementation effects. TQM's impact on leadership, human resources, organizational and business performance in creating and sustainable competitiveness has been made. At the end of the work, a table view of the selected literature from 2015 to 2020 was given.https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2022/0040-21762201107M.pdftqmbusiness excellencemanagementperformancecompetitiveness
spellingShingle Maljugić Biljana M.
Ćoćkalo Dragan Ž.
Đorđević Dejan B.
TQM and company performance: Review of literature and business practices 2015 - 2020
Tehnika
tqm
business excellence
management
performance
competitiveness
title TQM and company performance: Review of literature and business practices 2015 - 2020
title_full TQM and company performance: Review of literature and business practices 2015 - 2020
title_fullStr TQM and company performance: Review of literature and business practices 2015 - 2020
title_full_unstemmed TQM and company performance: Review of literature and business practices 2015 - 2020
title_short TQM and company performance: Review of literature and business practices 2015 - 2020
title_sort tqm and company performance review of literature and business practices 2015 2020
topic tqm
business excellence
management
performance
competitiveness
url https://scindeks-clanci.ceon.rs/data/pdf/0040-2176/2022/0040-21762201107M.pdf
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AT cockalodraganz tqmandcompanyperformancereviewofliteratureandbusinesspractices20152020
AT đorđevicdejanb tqmandcompanyperformancereviewofliteratureandbusinesspractices20152020