Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania
The Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges,...
| Main Authors: | , , , , , , , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Cogitatio
2024-01-01
|
| Series: | Politics and Governance |
| Subjects: | |
| Online Access: | https://www.cogitatiopress.com/politicsandgovernance/article/view/7437 |
| _version_ | 1797337976518213632 |
|---|---|
| author | Ana Sofia Ribeiro Vladislava Lendzhova Sonata Vyšniauskienė Tatiana Ferreira João Carlos Sousa Isabel Roque Kerli Kõiv Katrin Saks Omeed Agahi Òscar Prieto‐Flores Niall O’Higgins |
| author_facet | Ana Sofia Ribeiro Vladislava Lendzhova Sonata Vyšniauskienė Tatiana Ferreira João Carlos Sousa Isabel Roque Kerli Kõiv Katrin Saks Omeed Agahi Òscar Prieto‐Flores Niall O’Higgins |
| author_sort | Ana Sofia Ribeiro |
| collection | DOAJ |
| description | The Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges, particularly regarding the digitalisation and delivery of services to young people in rural areas. It focuses on three case studies from distinct European regions: Portugal, Bulgaria, and Lithuania. It is based on an exploratory survey of public employment services national offices and qualitative data collected from public employment services offices in rural settings. It highlights the advantages and dangers of the adoption of digitalisation processes, namely considering literacy and accessibility in diverse contexts. It concludes that despite cultural and regional differences, all three countries evidenced an acceleration in service provision due to digitalisation and were capable of adjusting their practices to remote delivery. However, rural areas faced delays due to poor infrastructure, and after the pandemic, public employment privileged on-site delivery, since it is considered more effective in the training and counselling of young people. |
| first_indexed | 2024-03-08T09:23:22Z |
| format | Article |
| id | doaj.art-cc47b7668b9b4f30aa306380a65bd2c4 |
| institution | Directory Open Access Journal |
| issn | 2183-2463 |
| language | English |
| last_indexed | 2024-03-08T09:23:22Z |
| publishDate | 2024-01-01 |
| publisher | Cogitatio |
| record_format | Article |
| series | Politics and Governance |
| spelling | doaj.art-cc47b7668b9b4f30aa306380a65bd2c42024-01-31T10:40:32ZengCogitatioPolitics and Governance2183-24632024-01-0112010.17645/pag.74373352Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and LithuaniaAna Sofia Ribeiro0Vladislava Lendzhova1Sonata Vyšniauskienė2Tatiana Ferreira3João Carlos Sousa4Isabel Roque5Kerli Kõiv6Katrin Saks7Omeed Agahi8Òscar Prieto‐Flores9Niall O’Higgins10Institute of Social Sciences, University of Lisbon, PortugalSouth‐West University “Neofit Rilski,” BulgariaInstitute of Sociology and Social Work, Vilnius University, LithuaniaSchool of Education, Polytechnic Institute of Santarém, PortugalInstitute of Social Sciences, University of Lisbon, PortugalInstitute of Social Sciences, University of Lisbon, PortugalInstitute of Education, University of Tartu, EstoniaInstitute of Education, University of Tartu, EstoniaDepartment of Education and Psychology, University of Girona, SpainDepartment of Education and Psychology, University of Girona, SpainInternational Labour Organization, Switzerland / Department of Economic Sciences and Statistics (DIES), University of Salerno, ItalyThe Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges, particularly regarding the digitalisation and delivery of services to young people in rural areas. It focuses on three case studies from distinct European regions: Portugal, Bulgaria, and Lithuania. It is based on an exploratory survey of public employment services national offices and qualitative data collected from public employment services offices in rural settings. It highlights the advantages and dangers of the adoption of digitalisation processes, namely considering literacy and accessibility in diverse contexts. It concludes that despite cultural and regional differences, all three countries evidenced an acceleration in service provision due to digitalisation and were capable of adjusting their practices to remote delivery. However, rural areas faced delays due to poor infrastructure, and after the pandemic, public employment privileged on-site delivery, since it is considered more effective in the training and counselling of young people.https://www.cogitatiopress.com/politicsandgovernance/article/view/7437bulgariacovid‐19digitalisationlithuaniaportugalpublic employment services |
| spellingShingle | Ana Sofia Ribeiro Vladislava Lendzhova Sonata Vyšniauskienė Tatiana Ferreira João Carlos Sousa Isabel Roque Kerli Kõiv Katrin Saks Omeed Agahi Òscar Prieto‐Flores Niall O’Higgins Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania Politics and Governance bulgaria covid‐19 digitalisation lithuania portugal public employment services |
| title | Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania |
| title_full | Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania |
| title_fullStr | Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania |
| title_full_unstemmed | Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania |
| title_short | Public Employment Services' Responses to the Pandemic: Examples from Portugal, Bulgaria, and Lithuania |
| title_sort | public employment services responses to the pandemic examples from portugal bulgaria and lithuania |
| topic | bulgaria covid‐19 digitalisation lithuania portugal public employment services |
| url | https://www.cogitatiopress.com/politicsandgovernance/article/view/7437 |
| work_keys_str_mv | AT anasofiaribeiro publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT vladislavalendzhova publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT sonatavysniauskiene publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT tatianaferreira publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT joaocarlossousa publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT isabelroque publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT kerlikoiv publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT katrinsaks publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT omeedagahi publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT oscarprietoflores publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania AT niallohiggins publicemploymentservicesresponsestothepandemicexamplesfromportugalbulgariaandlithuania |