Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan

Background: Drug reference apps promote self-management and improve the efficiency and quality of work for physicians, nurses, pharmacists, and patients. This study aimed to describe a systematic and stepwise process to identify drug reference apps in Taiwan, assess the quality of these apps, and an...

Full description

Bibliographic Details
Main Authors: Yu-Chun Chen, Wei-Wei Liao, Mei-Chin Su, Yen-Hsi Lin
Format: Article
Language:English
Published: MDPI AG 2021-08-01
Series:Journal of Personalized Medicine
Subjects:
Online Access:https://www.mdpi.com/2075-4426/11/8/790
_version_ 1797523295076089856
author Yu-Chun Chen
Wei-Wei Liao
Mei-Chin Su
Yen-Hsi Lin
author_facet Yu-Chun Chen
Wei-Wei Liao
Mei-Chin Su
Yen-Hsi Lin
author_sort Yu-Chun Chen
collection DOAJ
description Background: Drug reference apps promote self-management and improve the efficiency and quality of work for physicians, nurses, pharmacists, and patients. This study aimed to describe a systematic and stepwise process to identify drug reference apps in Taiwan, assess the quality of these apps, and analyze the influential factors for user ratings. Methods: A two-step algorithm (KESS) consisting of keyword growing and systematic search was proposed. Seven independent reviewers were trained to evaluate these apps using Mobile App Rating Scale (MARS). A logistic regression model was fitted and average marginal effects (AME) were calculated to identify the effects of factors for higher user ratings. Results: A total of 23 drug reference apps in Taiwan were identified and analyzed. Generally, these drug reference apps were evaluated as acceptable quality with an average MARS score of 3.23. Higher user engagement, more functionality, better aesthetics, and more information associated with higher user ratings. Navigation is the most influential factor on higher user ratings (AME: 13.15%) followed by performance (AME: 11.03%), visual appeal (AME: 10.87%), credibility (AME: 10.67%), and quantity of information (AME: 10.42%). Conclusions: User experience and information clearly affect user ratings of drug reference apps. Five key factors should be considered when designing drug reference apps.
first_indexed 2024-03-10T08:41:21Z
format Article
id doaj.art-cc5024327c17479f9b05c8ef25813429
institution Directory Open Access Journal
issn 2075-4426
language English
last_indexed 2024-03-10T08:41:21Z
publishDate 2021-08-01
publisher MDPI AG
record_format Article
series Journal of Personalized Medicine
spelling doaj.art-cc5024327c17479f9b05c8ef258134292023-11-22T08:19:26ZengMDPI AGJournal of Personalized Medicine2075-44262021-08-0111879010.3390/jpm11080790Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in TaiwanYu-Chun Chen0Wei-Wei Liao1Mei-Chin Su2Yen-Hsi Lin3Department of Family Medicine, Taipei Veterans General Hospital, Taipei 112, TaiwanInstitute of Hospital and Health Care Administration, National Yang-Ming Chiao Tung University, Taipei 112, TaiwanDepartment of Nursing, Taipei Veterans General Hospital, Taipei 112, TaiwanSchool of Medicine, National Yang Ming Chiao Tung University, Taipei 112, TaiwanBackground: Drug reference apps promote self-management and improve the efficiency and quality of work for physicians, nurses, pharmacists, and patients. This study aimed to describe a systematic and stepwise process to identify drug reference apps in Taiwan, assess the quality of these apps, and analyze the influential factors for user ratings. Methods: A two-step algorithm (KESS) consisting of keyword growing and systematic search was proposed. Seven independent reviewers were trained to evaluate these apps using Mobile App Rating Scale (MARS). A logistic regression model was fitted and average marginal effects (AME) were calculated to identify the effects of factors for higher user ratings. Results: A total of 23 drug reference apps in Taiwan were identified and analyzed. Generally, these drug reference apps were evaluated as acceptable quality with an average MARS score of 3.23. Higher user engagement, more functionality, better aesthetics, and more information associated with higher user ratings. Navigation is the most influential factor on higher user ratings (AME: 13.15%) followed by performance (AME: 11.03%), visual appeal (AME: 10.87%), credibility (AME: 10.67%), and quantity of information (AME: 10.42%). Conclusions: User experience and information clearly affect user ratings of drug reference apps. Five key factors should be considered when designing drug reference apps.https://www.mdpi.com/2075-4426/11/8/790drug reference appkeyword growing and systematic searchMobile App Rating Scale
spellingShingle Yu-Chun Chen
Wei-Wei Liao
Mei-Chin Su
Yen-Hsi Lin
Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan
Journal of Personalized Medicine
drug reference app
keyword growing and systematic search
Mobile App Rating Scale
title Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan
title_full Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan
title_fullStr Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan
title_full_unstemmed Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan
title_short Personalized and Self-Management: Systematic Search and Evaluation Quality Factors and User Preference of Drug Reference Apps in Taiwan
title_sort personalized and self management systematic search and evaluation quality factors and user preference of drug reference apps in taiwan
topic drug reference app
keyword growing and systematic search
Mobile App Rating Scale
url https://www.mdpi.com/2075-4426/11/8/790
work_keys_str_mv AT yuchunchen personalizedandselfmanagementsystematicsearchandevaluationqualityfactorsanduserpreferenceofdrugreferenceappsintaiwan
AT weiweiliao personalizedandselfmanagementsystematicsearchandevaluationqualityfactorsanduserpreferenceofdrugreferenceappsintaiwan
AT meichinsu personalizedandselfmanagementsystematicsearchandevaluationqualityfactorsanduserpreferenceofdrugreferenceappsintaiwan
AT yenhsilin personalizedandselfmanagementsystematicsearchandevaluationqualityfactorsanduserpreferenceofdrugreferenceappsintaiwan