Twenty Characteristics of an Effective Conflict Management Response Team

Every day elementary, secondary, and college classrooms report at least one incidence of violence. These may be in the form of verbal abuse, bullying, extortions, and fights. These conflict occurrences can be attributed to the lack of conflict resolution skills among school personnel. This article w...

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Main Authors: Phoebe A. Okungu Ph.D., Frank E. Mullins, DeAnn Lechtenberger, Janice Murdock
Format: Article
Language:English
Published: Ralph W. Steen Library, Stephen F. Austin State University 2017-02-01
Series:Journal of Human Services: Training, Research, and Practice
Subjects:
Online Access:https://scholarworks.sfasu.edu/cgi/viewcontent.cgi?article=1034&context=jhstrp
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author Phoebe A. Okungu Ph.D.
Frank E. Mullins
DeAnn Lechtenberger
Janice Murdock
author_facet Phoebe A. Okungu Ph.D.
Frank E. Mullins
DeAnn Lechtenberger
Janice Murdock
author_sort Phoebe A. Okungu Ph.D.
collection DOAJ
description Every day elementary, secondary, and college classrooms report at least one incidence of violence. These may be in the form of verbal abuse, bullying, extortions, and fights. These conflict occurrences can be attributed to the lack of conflict resolution skills among school personnel. This article will discuss twenty (20) steps that can be used to resolve conflicts. These steps will offer two or more parties a direction to find a peaceful solution to a disagreement. It goes without saying that the best solution to a conflict is the solution that is best for all individuals involved. Since that is not always possible, the steps discussed will hopefully make conflict solutions work as smoothly as possible.
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spelling doaj.art-cc5745f1a671456b9de16290d3e78b8b2022-12-21T18:54:05ZengRalph W. Steen Library, Stephen F. Austin State UniversityJournal of Human Services: Training, Research, and Practice2472-131X2017-02-0121117Twenty Characteristics of an Effective Conflict Management Response TeamPhoebe A. Okungu Ph.D.0Frank E. MullinsDeAnn Lechtenberger1Janice Murdock2Texas Tech UniversityTexas Tech UniversityTexas A&M University, TexarkanaEvery day elementary, secondary, and college classrooms report at least one incidence of violence. These may be in the form of verbal abuse, bullying, extortions, and fights. These conflict occurrences can be attributed to the lack of conflict resolution skills among school personnel. This article will discuss twenty (20) steps that can be used to resolve conflicts. These steps will offer two or more parties a direction to find a peaceful solution to a disagreement. It goes without saying that the best solution to a conflict is the solution that is best for all individuals involved. Since that is not always possible, the steps discussed will hopefully make conflict solutions work as smoothly as possible.https://scholarworks.sfasu.edu/cgi/viewcontent.cgi?article=1034&context=jhstrpconflictresolutiondisputesmediation
spellingShingle Phoebe A. Okungu Ph.D.
Frank E. Mullins
DeAnn Lechtenberger
Janice Murdock
Twenty Characteristics of an Effective Conflict Management Response Team
Journal of Human Services: Training, Research, and Practice
conflict
resolution
disputes
mediation
title Twenty Characteristics of an Effective Conflict Management Response Team
title_full Twenty Characteristics of an Effective Conflict Management Response Team
title_fullStr Twenty Characteristics of an Effective Conflict Management Response Team
title_full_unstemmed Twenty Characteristics of an Effective Conflict Management Response Team
title_short Twenty Characteristics of an Effective Conflict Management Response Team
title_sort twenty characteristics of an effective conflict management response team
topic conflict
resolution
disputes
mediation
url https://scholarworks.sfasu.edu/cgi/viewcontent.cgi?article=1034&context=jhstrp
work_keys_str_mv AT phoebeaokunguphd twentycharacteristicsofaneffectiveconflictmanagementresponseteam
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AT deannlechtenberger twentycharacteristicsofaneffectiveconflictmanagementresponseteam
AT janicemurdock twentycharacteristicsofaneffectiveconflictmanagementresponseteam