The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review

Objective Mentoring and coaching practices have supported the career and skill development of healthcare professionals (HCPs); however, their role in digital technology adoption and implementation for HCPs is unknown. The objective of this scoping review was to summarize information on healthcare ed...

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Main Authors: Jillian Scandiffio, Melody Zhang, Inaara Karsan, Rebecca Charow, Melanie Anderson, Mohammad Salhia, David Wiljer
Format: Article
Language:English
Published: SAGE Publishing 2024-03-01
Series:Digital Health
Online Access:https://doi.org/10.1177/20552076241238075
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author Jillian Scandiffio
Melody Zhang
Inaara Karsan
Rebecca Charow
Melanie Anderson
Mohammad Salhia
David Wiljer
author_facet Jillian Scandiffio
Melody Zhang
Inaara Karsan
Rebecca Charow
Melanie Anderson
Mohammad Salhia
David Wiljer
author_sort Jillian Scandiffio
collection DOAJ
description Objective Mentoring and coaching practices have supported the career and skill development of healthcare professionals (HCPs); however, their role in digital technology adoption and implementation for HCPs is unknown. The objective of this scoping review was to summarize information on healthcare education programs that have integrated mentoring or coaching as a key component. Methods The search strategy and keyword searches were developed by the project team and a research librarian. A two-stage screening process consisting of a title/abstract scan and a full-text review was conducted by two independent reviewers to determine study eligibility. Articles were included if they: (1) discussed the mentoring and/or coaching of HCPs on digital technology, including artificial intelligence, (2) described a population of HCPs at any stage of their career, and (3) were published in English. Results A total of 9473 unique citations were screened, identifying 19 eligible articles. 11 articles described mentoring and/or coaching programs for digital technology adoption, while eigth described mentoring and/or coaching for digital technology implementation. Program participants represented a diverse range of industries (i.e., clinical, academic, education, business, and information technology). Digital technologies taught within programs included electronic health records (EHRs), ultrasound imaging, digital health informatics, and computer skills. Conclusions This review provided a summary of the role of mentoring and/or coaching practices within digital technology education for HCPs. Future training initiatives for HCPs should consider appropriate resources, program design, mentor-learner relationship, security concerns and setting clear expectations for program participants. Future research could explore mentor/coach characteristics that would facilitate successful skill transfer.
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spelling doaj.art-cc970418f310455ca62ae11e47a399c92024-03-08T21:05:01ZengSAGE PublishingDigital Health2055-20762024-03-011010.1177/20552076241238075The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping reviewJillian Scandiffio0Melody Zhang1Inaara Karsan2Rebecca Charow3Melanie Anderson4Mohammad Salhia5David Wiljer6 , Toronto, ON, Canada , Toronto, ON, Canada , Toronto, ON, Canada Institute of Health Policy, Management and Evaluation, Dalla Lana School of Public Health, , Toronto, ON, Canada , Toronto, ON, Canada Michener Institute of Education at University Health Network, Toronto, ON, Canada Faculty of Medicine, , Toronto, ON, CanadaObjective Mentoring and coaching practices have supported the career and skill development of healthcare professionals (HCPs); however, their role in digital technology adoption and implementation for HCPs is unknown. The objective of this scoping review was to summarize information on healthcare education programs that have integrated mentoring or coaching as a key component. Methods The search strategy and keyword searches were developed by the project team and a research librarian. A two-stage screening process consisting of a title/abstract scan and a full-text review was conducted by two independent reviewers to determine study eligibility. Articles were included if they: (1) discussed the mentoring and/or coaching of HCPs on digital technology, including artificial intelligence, (2) described a population of HCPs at any stage of their career, and (3) were published in English. Results A total of 9473 unique citations were screened, identifying 19 eligible articles. 11 articles described mentoring and/or coaching programs for digital technology adoption, while eigth described mentoring and/or coaching for digital technology implementation. Program participants represented a diverse range of industries (i.e., clinical, academic, education, business, and information technology). Digital technologies taught within programs included electronic health records (EHRs), ultrasound imaging, digital health informatics, and computer skills. Conclusions This review provided a summary of the role of mentoring and/or coaching practices within digital technology education for HCPs. Future training initiatives for HCPs should consider appropriate resources, program design, mentor-learner relationship, security concerns and setting clear expectations for program participants. Future research could explore mentor/coach characteristics that would facilitate successful skill transfer.https://doi.org/10.1177/20552076241238075
spellingShingle Jillian Scandiffio
Melody Zhang
Inaara Karsan
Rebecca Charow
Melanie Anderson
Mohammad Salhia
David Wiljer
The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review
Digital Health
title The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review
title_full The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review
title_fullStr The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review
title_full_unstemmed The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review
title_short The role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation: A scoping review
title_sort role of mentoring and coaching of healthcare professionals for digital technology adoption and implementation a scoping review
url https://doi.org/10.1177/20552076241238075
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