Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises

The aim of the paper is to identify the employees' groups based on the differences in their motivation preferences in the environment of transport and logistics enterprises in selected regions. Loyal, satisfied and efficient employees are a key success factor for service enterprises in general....

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Main Authors: Lenka Ližbetinová, Miloš Hitka, Mikhail Kleymenov
Format: Article
Language:English
Published: University of Dubrovnik 2018-01-01
Series:Naše More (Dubrovnik)
Subjects:
Online Access:https://hrcak.srce.hr/file/304853
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author Lenka Ližbetinová
Miloš Hitka
Mikhail Kleymenov
author_facet Lenka Ližbetinová
Miloš Hitka
Mikhail Kleymenov
author_sort Lenka Ližbetinová
collection DOAJ
description The aim of the paper is to identify the employees' groups based on the differences in their motivation preferences in the environment of transport and logistics enterprises in selected regions. Loyal, satisfied and efficient employees are a key success factor for service enterprises in general. This is due to the fact that service sphere is characterized by the low level of anonymity of the service provider, therefore the level of professional approach of employees in direct interaction becomes the most important in terms of customer satisfaction. The paper represents partial result of research aimed at the identification of motivational preferences of employees in the specific conditions of logistics enterprises. The research was carried out in the Czech Republic and Russian Federation (Sverdlovsk region) in 2017 and the research sample consisted of 571 and 860 respondents employed in transport and logistics enterprises. There is a proposed use of Cluster analysis method in the paper. The research results obtained can help better understand the motivational preferences of the transport and logistics staff and thus create the possibility of more efficient formulation of incentive programs.
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spelling doaj.art-cc9822205e39418d838a74e81ab3cf9c2024-04-15T15:06:51ZengUniversity of DubrovnikNaše More (Dubrovnik)0469-62551848-63202018-01-01654 Special issue25425810.17818/NM/2018/4SI.17Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics EnterprisesLenka Ližbetinová0Miloš Hitka1Mikhail Kleymenov2Institute of Technology and Business in České Budějovice Faculty of Corporate Strategy Czech RepublicTechnical University in Zvolen Department of Enterprise Management Slovak RepublicUral State University of Economics Applied Sociology Department Russian FederationThe aim of the paper is to identify the employees' groups based on the differences in their motivation preferences in the environment of transport and logistics enterprises in selected regions. Loyal, satisfied and efficient employees are a key success factor for service enterprises in general. This is due to the fact that service sphere is characterized by the low level of anonymity of the service provider, therefore the level of professional approach of employees in direct interaction becomes the most important in terms of customer satisfaction. The paper represents partial result of research aimed at the identification of motivational preferences of employees in the specific conditions of logistics enterprises. The research was carried out in the Czech Republic and Russian Federation (Sverdlovsk region) in 2017 and the research sample consisted of 571 and 860 respondents employed in transport and logistics enterprises. There is a proposed use of Cluster analysis method in the paper. The research results obtained can help better understand the motivational preferences of the transport and logistics staff and thus create the possibility of more efficient formulation of incentive programs.https://hrcak.srce.hr/file/304853motivationmotivational factorstransport and logistics enterprisestransport and logisticscluster analyses
spellingShingle Lenka Ližbetinová
Miloš Hitka
Mikhail Kleymenov
Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises
Naše More (Dubrovnik)
motivation
motivational factors
transport and logistics enterprises
transport and logistics
cluster analyses
title Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises
title_full Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises
title_fullStr Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises
title_full_unstemmed Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises
title_short Motivational Preferences of Employees in Requirements of Czech and Russian Transport and Logistics Enterprises
title_sort motivational preferences of employees in requirements of czech and russian transport and logistics enterprises
topic motivation
motivational factors
transport and logistics enterprises
transport and logistics
cluster analyses
url https://hrcak.srce.hr/file/304853
work_keys_str_mv AT lenkalizbetinova motivationalpreferencesofemployeesinrequirementsofczechandrussiantransportandlogisticsenterprises
AT miloshitka motivationalpreferencesofemployeesinrequirementsofczechandrussiantransportandlogisticsenterprises
AT mikhailkleymenov motivationalpreferencesofemployeesinrequirementsofczechandrussiantransportandlogisticsenterprises