Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator

This paper aims to examine the mediating effect of attitude toward the continued application of e-tax in the association between perceived usefulness, ease of use, compatibility, and intention to continue applying e-tax based on empirical evidence from Vietnamese tax officials. Thereby, the...

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Main Authors: Thuy Thi Le Nguyen, Yen Thi Hai Mac, Minh Thi Hong Nguyen, Viet Thi Hong Bui
Format: Article
Language:English
Published: Growing Science 2024-01-01
Series:International Journal of Data and Network Science
Online Access:http://www.growingscience.com/ijds/Vol8/ijdns_2023_148.pdf
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author Thuy Thi Le Nguyen
Yen Thi Hai Mac
Minh Thi Hong Nguyen
Viet Thi Hong Bui
author_facet Thuy Thi Le Nguyen
Yen Thi Hai Mac
Minh Thi Hong Nguyen
Viet Thi Hong Bui
author_sort Thuy Thi Le Nguyen
collection DOAJ
description This paper aims to examine the mediating effect of attitude toward the continued application of e-tax in the association between perceived usefulness, ease of use, compatibility, and intention to continue applying e-tax based on empirical evidence from Vietnamese tax officials. Thereby, the research model is proposed and the hypotheses are developed on the basis of the Technology Acceptance Model (TAM). This study applies a quantitative analysis with a research sample of 343 tax officials from tax authorities at all levels within Vietnam. This study applies stratified and convenient sampling techniques. Structural equation modeling with AMOS was used to test the hypothesized relationships. The results revealed that among perceived usefulness, ease of use, and compatibility only perceived usefulness has a direct impact and positive relationship to the intention to continue applying e-tax and the attitude toward the continued application of e-tax also has a direct impact and positive relationship to the intention to continue applying e-tax. Especially, the results prove the mediating effects of attitude toward the continued application of e-tax on the relationships towards the intention to continue applying e-tax. This study contributes to both the literature and practice. The limitations and future research implications are discussed.
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spelling doaj.art-cceac2c9333041c390995924834799202023-10-30T15:14:32ZengGrowing ScienceInternational Journal of Data and Network Science2561-81482561-81562024-01-018156958410.5267/j.ijdns.2023.8.027Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediatorThuy Thi Le NguyenYen Thi Hai MacMinh Thi Hong NguyenViet Thi Hong Bui This paper aims to examine the mediating effect of attitude toward the continued application of e-tax in the association between perceived usefulness, ease of use, compatibility, and intention to continue applying e-tax based on empirical evidence from Vietnamese tax officials. Thereby, the research model is proposed and the hypotheses are developed on the basis of the Technology Acceptance Model (TAM). This study applies a quantitative analysis with a research sample of 343 tax officials from tax authorities at all levels within Vietnam. This study applies stratified and convenient sampling techniques. Structural equation modeling with AMOS was used to test the hypothesized relationships. The results revealed that among perceived usefulness, ease of use, and compatibility only perceived usefulness has a direct impact and positive relationship to the intention to continue applying e-tax and the attitude toward the continued application of e-tax also has a direct impact and positive relationship to the intention to continue applying e-tax. Especially, the results prove the mediating effects of attitude toward the continued application of e-tax on the relationships towards the intention to continue applying e-tax. This study contributes to both the literature and practice. The limitations and future research implications are discussed.http://www.growingscience.com/ijds/Vol8/ijdns_2023_148.pdf
spellingShingle Thuy Thi Le Nguyen
Yen Thi Hai Mac
Minh Thi Hong Nguyen
Viet Thi Hong Bui
Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator
International Journal of Data and Network Science
title Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator
title_full Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator
title_fullStr Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator
title_full_unstemmed Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator
title_short Assessing determinants of tax officials’ intention to continue applying e-tax in Vietnam: Attitude toward the continued application of e-tax as a mediator
title_sort assessing determinants of tax officials intention to continue applying e tax in vietnam attitude toward the continued application of e tax as a mediator
url http://www.growingscience.com/ijds/Vol8/ijdns_2023_148.pdf
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