Key factors in the perception of the quality of dental services provided by undergraduate students

Introduction: teaching clinics in health education in Colombia have been extremely important due to the connections between Higher Education Institutions and Health Services Providers, enabling internship services. This study seeks to identify the key factors in the perception of the quality of dent...

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Main Authors: Adriana María Giraldo-Molina, Dedsy Yahaira Berbesi-Fernández
Format: Article
Language:English
Published: Universidad de Antioquia 2017-06-01
Series:Revista Facultad de Odontología Universidad de Antioquia
Subjects:
Online Access:https://revistas.udea.edu.co/index.php/odont/article/view/26107/20785148
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author Adriana María Giraldo-Molina
Dedsy Yahaira Berbesi-Fernández
author_facet Adriana María Giraldo-Molina
Dedsy Yahaira Berbesi-Fernández
author_sort Adriana María Giraldo-Molina
collection DOAJ
description Introduction: teaching clinics in health education in Colombia have been extremely important due to the connections between Higher Education Institutions and Health Services Providers, enabling internship services. This study seeks to identify the key factors in the perception of the quality of dental services provided by undergraduate students. Methods: this was a cross-sectional study observing the socio-demographic characteristics of students and patients related to the quality of the health care provided at dental clinics according to factors of students, patients, service assessment, and dental clinics agreements. Results: 70.8% of patients receiving dental services offered through dental clinics perceived the overall quality of the service as excellent; as per distribution by sex, the percentage of women seeking dental services is higher, accounting for 69.3% of the study population. Conclusions: most patients consider that the dental services they receive are excellent, considering both management of their disease and student’s knowledge.
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spelling doaj.art-cd0d1edab2af48e685a879192d69337e2022-12-22T03:13:56ZengUniversidad de AntioquiaRevista Facultad de Odontología Universidad de Antioquia0121-246X2145-76702017-06-01282311326https://doi.org/10.17533/udea.rfo.v28n2a5S0121-246X2017000100311Key factors in the perception of the quality of dental services provided by undergraduate studentsAdriana María Giraldo-Molina0Dedsy Yahaira Berbesi-Fernández1Universidad CESUniversidad CESIntroduction: teaching clinics in health education in Colombia have been extremely important due to the connections between Higher Education Institutions and Health Services Providers, enabling internship services. This study seeks to identify the key factors in the perception of the quality of dental services provided by undergraduate students. Methods: this was a cross-sectional study observing the socio-demographic characteristics of students and patients related to the quality of the health care provided at dental clinics according to factors of students, patients, service assessment, and dental clinics agreements. Results: 70.8% of patients receiving dental services offered through dental clinics perceived the overall quality of the service as excellent; as per distribution by sex, the percentage of women seeking dental services is higher, accounting for 69.3% of the study population. Conclusions: most patients consider that the dental services they receive are excellent, considering both management of their disease and student’s knowledge.https://revistas.udea.edu.co/index.php/odont/article/view/26107/20785148health care qualityteachingpatientsquality and assessment of health care servicescalidad de la atención en saludenseñanzapacientescalidad y evaluación de la atención de salud
spellingShingle Adriana María Giraldo-Molina
Dedsy Yahaira Berbesi-Fernández
Key factors in the perception of the quality of dental services provided by undergraduate students
Revista Facultad de Odontología Universidad de Antioquia
health care quality
teaching
patients
quality and assessment of health care services
calidad de la atención en salud
enseñanza
pacientes
calidad y evaluación de la atención de salud
title Key factors in the perception of the quality of dental services provided by undergraduate students
title_full Key factors in the perception of the quality of dental services provided by undergraduate students
title_fullStr Key factors in the perception of the quality of dental services provided by undergraduate students
title_full_unstemmed Key factors in the perception of the quality of dental services provided by undergraduate students
title_short Key factors in the perception of the quality of dental services provided by undergraduate students
title_sort key factors in the perception of the quality of dental services provided by undergraduate students
topic health care quality
teaching
patients
quality and assessment of health care services
calidad de la atención en salud
enseñanza
pacientes
calidad y evaluación de la atención de salud
url https://revistas.udea.edu.co/index.php/odont/article/view/26107/20785148
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