The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies

This paper develops hypotheses on the discovery of older people as "users" in the publicly funded development of digital technologies and underlying innovation policy motives. We then describe the effects of this innovation policy on the development of products and older people as their us...

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Main Authors: Cordula Endter, Sebastian Merkel, Harald Künemund
Format: Article
Language:English
Published: Universidade Federal do Parana 2021-01-01
Series:Novation
Subjects:
Online Access:https://revistas.ufpr.br/novation/article/view/91147
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author Cordula Endter
Sebastian Merkel
Harald Künemund
author_facet Cordula Endter
Sebastian Merkel
Harald Künemund
author_sort Cordula Endter
collection DOAJ
description This paper develops hypotheses on the discovery of older people as "users" in the publicly funded development of digital technologies and underlying innovation policy motives. We then describe the effects of this innovation policy on the development of products and older people as their users in the context of Ambient Assisted Living (AAL). To this end, we reconstruct the involvement of users in two AAL funding programs, one at the European level and one at the national level (Germany). Based on this, we discuss the resulting consequences by describing how older people are configured as users in technology development with a focus on the concept of user-centered design (UCD) and what this configuration means for the developed technologies as well as for the older users. We describe how the participation of older people in technology development projects is a complex task that is not without controversy in social science research on user participation. We conclude by arguing for alternative technology development strategies and funding practices.
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spelling doaj.art-cf83c79b1b694ae685e612196a714f8e2023-12-06T18:19:17ZengUniversidade Federal do ParanaNovation2562-71472021-01-013202190109http://dx.doi.org/10.5380/nocsi.v0i3.91147 The Configuration of Older Users as Drivers of Innovation in the Design of Digital TechnologiesCordula Endter0https://orcid.org/0000-0002-3588-557XSebastian Merkel1https://orcid.org/0000-0002-5049-7532Harald Künemund2Zittau Görlitz University of Applied Science, GermanyRuhr-University Bochum, GermanyUniversity of Vechta, GermanyThis paper develops hypotheses on the discovery of older people as "users" in the publicly funded development of digital technologies and underlying innovation policy motives. We then describe the effects of this innovation policy on the development of products and older people as their users in the context of Ambient Assisted Living (AAL). To this end, we reconstruct the involvement of users in two AAL funding programs, one at the European level and one at the national level (Germany). Based on this, we discuss the resulting consequences by describing how older people are configured as users in technology development with a focus on the concept of user-centered design (UCD) and what this configuration means for the developed technologies as well as for the older users. We describe how the participation of older people in technology development projects is a complex task that is not without controversy in social science research on user participation. We conclude by arguing for alternative technology development strategies and funding practices. https://revistas.ufpr.br/novation/article/view/91147innovation agedigitizationparticipationfunding policiesuser-centred design (ucd)solution-centered design
spellingShingle Cordula Endter
Sebastian Merkel
Harald Künemund
The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies
Novation
innovation age
digitization
participation
funding policies
user-centred design (ucd)
solution-centered design
title The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies
title_full The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies
title_fullStr The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies
title_full_unstemmed The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies
title_short The Configuration of Older Users as Drivers of Innovation in the Design of Digital Technologies
title_sort configuration of older users as drivers of innovation in the design of digital technologies
topic innovation age
digitization
participation
funding policies
user-centred design (ucd)
solution-centered design
url https://revistas.ufpr.br/novation/article/view/91147
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AT cordulaendter configurationofolderusersasdriversofinnovationinthedesignofdigitaltechnologies
AT sebastianmerkel configurationofolderusersasdriversofinnovationinthedesignofdigitaltechnologies
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