Conspiracy theories, credibility and trust in information

The rapid spread of social media on the Internet has resulted in strong changes in the information and communication landscape. Their inadequate use has given rise to new discussions on truth and post-truth, what is trustworthy and what is questionable, the credibility of messages and their sources....

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Main Authors: Estrella Gualda, José Rúas
Format: Article
Language:English
Published: Universidad de Navarra 2019-03-01
Series:Communication & Society (Formerly Comunicación y Sociedad)
Subjects:
Online Access:https://www.unav.edu/publicaciones/revistas/index.php/communication-and-society/article/view/37823
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author Estrella Gualda
José Rúas
author_facet Estrella Gualda
José Rúas
author_sort Estrella Gualda
collection DOAJ
description The rapid spread of social media on the Internet has resulted in strong changes in the information and communication landscape. Their inadequate use has given rise to new discussions on truth and post-truth, what is trustworthy and what is questionable, the credibility of messages and their sources. Through this article we aim to examine what citizens believe about the information they receive and if they feel whether or not there is withholding of information. This will be achieved through data obtained from a survey of a statistically representative sample of the Andalusian population over the age of 18 (1,103 respondents, with a maximum margin of error of +/- 3%). One of the main results of this research is the serious lack of credibility of the information received, as many Andalusians (68.1%) believe that information is withheld from them. We have also observed several factors explaining a greater likelihood of finding a high belief in the conspiracy theory on the withholding of information. Finally, the article reflects on the consequences of mistrust in information and we propose an inter- and transdisciplinary approach in order to counteract this mistrust.
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spelling doaj.art-cfa5e9bc53e8402c8f3bbacd4bb05e2e2022-12-22T00:33:03ZengUniversidad de NavarraCommunication & Society (Formerly Comunicación y Sociedad)2386-78762019-03-0132117919310.15581/003.32.1.179-19333457Conspiracy theories, credibility and trust in informationEstrella GualdaJosé RúasThe rapid spread of social media on the Internet has resulted in strong changes in the information and communication landscape. Their inadequate use has given rise to new discussions on truth and post-truth, what is trustworthy and what is questionable, the credibility of messages and their sources. Through this article we aim to examine what citizens believe about the information they receive and if they feel whether or not there is withholding of information. This will be achieved through data obtained from a survey of a statistically representative sample of the Andalusian population over the age of 18 (1,103 respondents, with a maximum margin of error of +/- 3%). One of the main results of this research is the serious lack of credibility of the information received, as many Andalusians (68.1%) believe that information is withheld from them. We have also observed several factors explaining a greater likelihood of finding a high belief in the conspiracy theory on the withholding of information. Finally, the article reflects on the consequences of mistrust in information and we propose an inter- and transdisciplinary approach in order to counteract this mistrust.https://www.unav.edu/publicaciones/revistas/index.php/communication-and-society/article/view/37823credibilitytrustworthinessdisinformationconspiracy theoriespost-truth.
spellingShingle Estrella Gualda
José Rúas
Conspiracy theories, credibility and trust in information
Communication & Society (Formerly Comunicación y Sociedad)
credibility
trustworthiness
disinformation
conspiracy theories
post-truth.
title Conspiracy theories, credibility and trust in information
title_full Conspiracy theories, credibility and trust in information
title_fullStr Conspiracy theories, credibility and trust in information
title_full_unstemmed Conspiracy theories, credibility and trust in information
title_short Conspiracy theories, credibility and trust in information
title_sort conspiracy theories credibility and trust in information
topic credibility
trustworthiness
disinformation
conspiracy theories
post-truth.
url https://www.unav.edu/publicaciones/revistas/index.php/communication-and-society/article/view/37823
work_keys_str_mv AT estrellagualda conspiracytheoriescredibilityandtrustininformation
AT joseruas conspiracytheoriescredibilityandtrustininformation