Young people and banking products and services in Poland: the results of empirical studies

<p align="center">Motivation: Banks tend to offer increasingly innovative, distinctive products, to introduce new sales channels, as well as to search for new customers. A special group, more often served by banks, are young people.</p><p align="center">Aim: The...

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Main Authors: Michał Buszko, Dorota Krupa, Malwina Chojnacka
Format: Article
Language:English
Published: Uniwersytet Mikołaja Kopernika 2019-06-01
Series:Ekonomia i Prawo
Subjects:
Online Access:https://apcz.umk.pl/czasopisma/index.php/EiP/article/view/20730
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author Michał Buszko
Dorota Krupa
Malwina Chojnacka
author_facet Michał Buszko
Dorota Krupa
Malwina Chojnacka
author_sort Michał Buszko
collection DOAJ
description <p align="center">Motivation: Banks tend to offer increasingly innovative, distinctive products, to introduce new sales channels, as well as to search for new customers. A special group, more often served by banks, are young people.</p><p align="center">Aim: The main aim of this study is evaluating the types, preferences and patterns of using banking offers as well as to evaluate major channels of accessing banking products and services by children, youths and young adults. The authors used studies of literature, analysed bank products and services for young people as well as conducted survey research on a group of people under 25 years.</p><p align="center">Results: Young people represent a primarily multi-product approach and their level of financial knowledge determines the use of modern solutions as well as a high diversity of products. Young people that use banking products and services rarely decide to use offers of other financial institutions.</p>
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spelling doaj.art-cff88e07fe564452a624c0340402bbd92022-12-22T02:47:44ZengUniwersytet Mikołaja KopernikaEkonomia i Prawo1898-22552019-06-0118214716410.12775/EiP.2019.01217111Young people and banking products and services in Poland: the results of empirical studiesMichał Buszko0Dorota Krupa1Malwina Chojnacka2Nicolaus Copernicus University in TorunNicolaus Copernicus University in TorunIndependent researcher<p align="center">Motivation: Banks tend to offer increasingly innovative, distinctive products, to introduce new sales channels, as well as to search for new customers. A special group, more often served by banks, are young people.</p><p align="center">Aim: The main aim of this study is evaluating the types, preferences and patterns of using banking offers as well as to evaluate major channels of accessing banking products and services by children, youths and young adults. The authors used studies of literature, analysed bank products and services for young people as well as conducted survey research on a group of people under 25 years.</p><p align="center">Results: Young people represent a primarily multi-product approach and their level of financial knowledge determines the use of modern solutions as well as a high diversity of products. Young people that use banking products and services rarely decide to use offers of other financial institutions.</p>https://apcz.umk.pl/czasopisma/index.php/EiP/article/view/20730young peoplebank products and servicesagegendereducationresidence
spellingShingle Michał Buszko
Dorota Krupa
Malwina Chojnacka
Young people and banking products and services in Poland: the results of empirical studies
Ekonomia i Prawo
young people
bank products and services
age
gender
education
residence
title Young people and banking products and services in Poland: the results of empirical studies
title_full Young people and banking products and services in Poland: the results of empirical studies
title_fullStr Young people and banking products and services in Poland: the results of empirical studies
title_full_unstemmed Young people and banking products and services in Poland: the results of empirical studies
title_short Young people and banking products and services in Poland: the results of empirical studies
title_sort young people and banking products and services in poland the results of empirical studies
topic young people
bank products and services
age
gender
education
residence
url https://apcz.umk.pl/czasopisma/index.php/EiP/article/view/20730
work_keys_str_mv AT michałbuszko youngpeopleandbankingproductsandservicesinpolandtheresultsofempiricalstudies
AT dorotakrupa youngpeopleandbankingproductsandservicesinpolandtheresultsofempiricalstudies
AT malwinachojnacka youngpeopleandbankingproductsandservicesinpolandtheresultsofempiricalstudies