“Alexa, You're Really Stupid”: A Longitudinal Field Study on Communication Breakdowns Between Family Members and a Voice Assistant

In this paper, we present the results of our long-term study on use of a voice assistant (Amazon Alexa via Amazon Echo Dot) in nine families with children and no previous experience with this technology. The study was conducted over the course of 5 weeks during which the families could interact with...

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Bibliographic Details
Main Authors: Lina Mavrina, Jessica Szczuka, Clara Strathmann, Lisa Michelle Bohnenkamp, Nicole Krämer, Stefan Kopp
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-01-01
Series:Frontiers in Computer Science
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fcomp.2022.791704/full