Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy

Flexibility is recognized as one of the major shifts in the future of work. As emerging forms and structures of work challenge us to rethink how work is organized, specifically through the digitization of work by digital platforms, we are witnessing shifts in workplaces that challenge common models...

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Main Authors: Michael Dunn, Isabel Munoz, Mohammad Hossein Jarrahi
Format: Article
Language:English
Published: Elsevier 2023-06-01
Series:Digital Business
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666954422000321
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author Michael Dunn
Isabel Munoz
Mohammad Hossein Jarrahi
author_facet Michael Dunn
Isabel Munoz
Mohammad Hossein Jarrahi
author_sort Michael Dunn
collection DOAJ
description Flexibility is recognized as one of the major shifts in the future of work. As emerging forms and structures of work challenge us to rethink how work is organized, specifically through the digitization of work by digital platforms, we are witnessing shifts in workplaces that challenge common models of full-time employment. To date, most frameworks looking to understand flexibility and flexible work arrangements are rooted in traditional employment settings. Building on existing concepts of flexibility and flexible work arrangements, this study examines how platform workers make sense of flexibility. Our findings conceptualize two central dimensions of worker flexibility, task and spatial flexibility, which are driven by the different attributes of the platform work. Our findings also demonstrate that different platform types, and the ways in which they mediate flexibility, leads to important differences in the ways workers experience their work.
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spelling doaj.art-d0657a51979a4f8dbc195cd00abbc65b2023-02-16T04:18:53ZengElsevierDigital Business2666-95442023-06-0131100052Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economyMichael Dunn0Isabel Munoz1Mohammad Hossein Jarrahi2Department of Management & Business, Skidmore College, 815 N. Broadway, Saratoga Springs, NY 12866, United States of America; Corresponding author.School of Information Studies, Syracuse University, 900 South Crouse Ave., Syracuse, NY 13244, United States of AmericaSchool of Information and Library Science, University of North Carolina at Chapel Hill, 220 E. Cameron Ave., Chapel Hill, NC 27599, United States of AmericaFlexibility is recognized as one of the major shifts in the future of work. As emerging forms and structures of work challenge us to rethink how work is organized, specifically through the digitization of work by digital platforms, we are witnessing shifts in workplaces that challenge common models of full-time employment. To date, most frameworks looking to understand flexibility and flexible work arrangements are rooted in traditional employment settings. Building on existing concepts of flexibility and flexible work arrangements, this study examines how platform workers make sense of flexibility. Our findings conceptualize two central dimensions of worker flexibility, task and spatial flexibility, which are driven by the different attributes of the platform work. Our findings also demonstrate that different platform types, and the ways in which they mediate flexibility, leads to important differences in the ways workers experience their work.http://www.sciencedirect.com/science/article/pii/S2666954422000321FlexibilityNon-standard workDigital platformsFuture of workTrust and risk
spellingShingle Michael Dunn
Isabel Munoz
Mohammad Hossein Jarrahi
Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy
Digital Business
Flexibility
Non-standard work
Digital platforms
Future of work
Trust and risk
title Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy
title_full Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy
title_fullStr Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy
title_full_unstemmed Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy
title_short Dynamics of flexible work and digital platforms: Task and spatial flexibility in the platform economy
title_sort dynamics of flexible work and digital platforms task and spatial flexibility in the platform economy
topic Flexibility
Non-standard work
Digital platforms
Future of work
Trust and risk
url http://www.sciencedirect.com/science/article/pii/S2666954422000321
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AT mohammadhosseinjarrahi dynamicsofflexibleworkanddigitalplatformstaskandspatialflexibilityintheplatformeconomy