Online shopping: Factors that affect consumer purchasing behaviour

The objective of this paper is to determine factors that affect the consumers’ willingness to purchase product from the online store. We evaluated the criteria based on which users make decisions when purchasing online. We conducted principal components analysis to reduce the number of these criteri...

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Main Authors: Jozef Bucko, Lukáš Kakalejčík, Martina Ferencová
Format: Article
Language:English
Published: Taylor & Francis Group 2018-01-01
Series:Cogent Business & Management
Subjects:
Online Access:http://dx.doi.org/10.1080/23311975.2018.1535751
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author Jozef Bucko
Lukáš Kakalejčík
Martina Ferencová
author_facet Jozef Bucko
Lukáš Kakalejčík
Martina Ferencová
author_sort Jozef Bucko
collection DOAJ
description The objective of this paper is to determine factors that affect the consumers’ willingness to purchase product from the online store. We evaluated the criteria based on which users make decisions when purchasing online. We conducted principal components analysis to reduce the number of these criteria and created seven factors. To confirm factors are accurate, we executed confirmatory factor analysis that proved that model consisting of the newly created factors fits the data well.
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spelling doaj.art-d086951d0bf84009bf94324a3de21ad52022-12-21T21:53:02ZengTaylor & Francis GroupCogent Business & Management2331-19752018-01-015110.1080/23311975.2018.15357511535751Online shopping: Factors that affect consumer purchasing behaviourJozef Bucko0Lukáš Kakalejčík1Martina Ferencová2Technical University of KošiceTechnical University of KošicePress DepartmentThe objective of this paper is to determine factors that affect the consumers’ willingness to purchase product from the online store. We evaluated the criteria based on which users make decisions when purchasing online. We conducted principal components analysis to reduce the number of these criteria and created seven factors. To confirm factors are accurate, we executed confirmatory factor analysis that proved that model consisting of the newly created factors fits the data well.http://dx.doi.org/10.1080/23311975.2018.1535751online shoppingcustomer experiencefactor analysisprincipal components analysis
spellingShingle Jozef Bucko
Lukáš Kakalejčík
Martina Ferencová
Online shopping: Factors that affect consumer purchasing behaviour
Cogent Business & Management
online shopping
customer experience
factor analysis
principal components analysis
title Online shopping: Factors that affect consumer purchasing behaviour
title_full Online shopping: Factors that affect consumer purchasing behaviour
title_fullStr Online shopping: Factors that affect consumer purchasing behaviour
title_full_unstemmed Online shopping: Factors that affect consumer purchasing behaviour
title_short Online shopping: Factors that affect consumer purchasing behaviour
title_sort online shopping factors that affect consumer purchasing behaviour
topic online shopping
customer experience
factor analysis
principal components analysis
url http://dx.doi.org/10.1080/23311975.2018.1535751
work_keys_str_mv AT jozefbucko onlineshoppingfactorsthataffectconsumerpurchasingbehaviour
AT lukaskakalejcik onlineshoppingfactorsthataffectconsumerpurchasingbehaviour
AT martinaferencova onlineshoppingfactorsthataffectconsumerpurchasingbehaviour