Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital
Introduction: The process of the measuring quality needs an efficient instrument for recognizing and prioritizing criterions of a systematic process for measuring quality improvement. Measuring Attractiveness by a Categorical Based Evaluation Technique maybe can help researchers in complex process o...
| Main Authors: | , , , , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Shahid Sadoughi University of Medical Sciences
2017-03-01
|
| Series: | Toloo-e-behdasht |
| Subjects: | |
| Online Access: | http://tbj.ssu.ac.ir/browse.php?a_code=A-10-1479-1&slc_lang=en&sid=1 |
| _version_ | 1798046416497541120 |
|---|---|
| author | Milad Shafii Mohammad Hossein Ghafoori Mohammad Arab Fatemeh Abooei Sara Forootan Mohammad Shafiee |
| author_facet | Milad Shafii Mohammad Hossein Ghafoori Mohammad Arab Fatemeh Abooei Sara Forootan Mohammad Shafiee |
| author_sort | Milad Shafii |
| collection | DOAJ |
| description | Introduction: The process of the measuring quality needs an efficient instrument for recognizing and prioritizing criterions of a systematic process for measuring quality improvement. Measuring Attractiveness by a Categorical Based Evaluation Technique maybe can help researchers in complex process of measuring quality.
Methods: This is a cross-section study that has three main steps. First step was mining the indicators of the quality assessment by using a Comprehensive review and survey of experts; The second step was prioritization of these indicators by MACBETH Method; and at the last step selected Hospital inpatient wards were ranked in terms of quality of services using MACBETH by a sample consist of 300 of inpatients.
Results: Eight main domains (Responsiveness, Safety and risk management, Tangibles, attention to patient, Health communications, Competency and professionalism, accessibility, Credit and assurance) were selected for quality assessment. Among these indicators, competency had the highest priority and accessibility had the lowest priority. Also the department of urology had the lowest quality.
Conclusion: Using suitable assessment techniques those can assessing differences in the quality of hospitals and hospital wards’ services and compromising them and within denotation of strength and weakness of these hospitals and wards in dimensions also help them to improve their services, is a fundamental need for quality assessment units. |
| first_indexed | 2024-04-11T23:37:10Z |
| format | Article |
| id | doaj.art-d1063a94bb08439dbbd21de01cce4dd7 |
| institution | Directory Open Access Journal |
| issn | 1728-5127 2538-1598 |
| language | fas |
| last_indexed | 2024-04-11T23:37:10Z |
| publishDate | 2017-03-01 |
| publisher | Shahid Sadoughi University of Medical Sciences |
| record_format | Article |
| series | Toloo-e-behdasht |
| spelling | doaj.art-d1063a94bb08439dbbd21de01cce4dd72022-12-22T03:56:55ZfasShahid Sadoughi University of Medical SciencesToloo-e-behdasht1728-51272538-15982017-03-011564760Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospitalMilad Shafii0Mohammad Hossein Ghafoori1Mohammad Arab2Fatemeh Abooei3Sara Forootan4Mohammad Shafiee5 Introduction: The process of the measuring quality needs an efficient instrument for recognizing and prioritizing criterions of a systematic process for measuring quality improvement. Measuring Attractiveness by a Categorical Based Evaluation Technique maybe can help researchers in complex process of measuring quality. Methods: This is a cross-section study that has three main steps. First step was mining the indicators of the quality assessment by using a Comprehensive review and survey of experts; The second step was prioritization of these indicators by MACBETH Method; and at the last step selected Hospital inpatient wards were ranked in terms of quality of services using MACBETH by a sample consist of 300 of inpatients. Results: Eight main domains (Responsiveness, Safety and risk management, Tangibles, attention to patient, Health communications, Competency and professionalism, accessibility, Credit and assurance) were selected for quality assessment. Among these indicators, competency had the highest priority and accessibility had the lowest priority. Also the department of urology had the lowest quality. Conclusion: Using suitable assessment techniques those can assessing differences in the quality of hospitals and hospital wards’ services and compromising them and within denotation of strength and weakness of these hospitals and wards in dimensions also help them to improve their services, is a fundamental need for quality assessment units.http://tbj.ssu.ac.ir/browse.php?a_code=A-10-1479-1&slc_lang=en&sid=1MACBETH Quality of Services Hospital Inpatient Wards |
| spellingShingle | Milad Shafii Mohammad Hossein Ghafoori Mohammad Arab Fatemeh Abooei Sara Forootan Mohammad Shafiee Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital Toloo-e-behdasht MACBETH Quality of Services Hospital Inpatient Wards |
| title | Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital |
| title_full | Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital |
| title_fullStr | Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital |
| title_full_unstemmed | Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital |
| title_short | Quality Assessment by Using Categorical Based Evaluation Technique: A Cross-Sectional study in a hospital |
| title_sort | quality assessment by using categorical based evaluation technique a cross sectional study in a hospital |
| topic | MACBETH Quality of Services Hospital Inpatient Wards |
| url | http://tbj.ssu.ac.ir/browse.php?a_code=A-10-1479-1&slc_lang=en&sid=1 |
| work_keys_str_mv | AT miladshafii qualityassessmentbyusingcategoricalbasedevaluationtechniqueacrosssectionalstudyinahospital AT mohammadhosseinghafoori qualityassessmentbyusingcategoricalbasedevaluationtechniqueacrosssectionalstudyinahospital AT mohammadarab qualityassessmentbyusingcategoricalbasedevaluationtechniqueacrosssectionalstudyinahospital AT fatemehabooei qualityassessmentbyusingcategoricalbasedevaluationtechniqueacrosssectionalstudyinahospital AT saraforootan qualityassessmentbyusingcategoricalbasedevaluationtechniqueacrosssectionalstudyinahospital AT mohammadshafiee qualityassessmentbyusingcategoricalbasedevaluationtechniqueacrosssectionalstudyinahospital |