Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea

(1) Background: Although numerous studies related to communication in a nursing context have been conducted, there is a lack of research considering the effects of personal and organisational communication factors on the self-efficacy for handoffs. This study aimed to identify the impact of communic...

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Main Authors: Yongmi Lee, Hyekyoung Kim, Younjae Oh
Format: Article
Language:English
Published: MDPI AG 2023-12-01
Series:Healthcare
Subjects:
Online Access:https://www.mdpi.com/2227-9032/11/24/3125
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author Yongmi Lee
Hyekyoung Kim
Younjae Oh
author_facet Yongmi Lee
Hyekyoung Kim
Younjae Oh
author_sort Yongmi Lee
collection DOAJ
description (1) Background: Although numerous studies related to communication in a nursing context have been conducted, there is a lack of research considering the effects of personal and organisational communication factors on the self-efficacy for handoffs. This study aimed to identify the impact of communication competence and intra-organisational communication satisfaction on self-efficacy for handoffs among nurses. (2) Methods: This cross-sectional research was conducted between September and October 2018. In total, 203 registered nurses were invited to participate in the study by convenience sampling from five general hospitals in South Korea. Data were analysed using SPSS for <i>t</i>-test, one-way analysis of variance, Pearson’s correlation coefficients, and multiple regression analysis. (3) Results: In the final regression model, the adjusted R square was significant, explaining 24.2% of the variance in self-efficacy for handoffs (F = 22.43, <i>p</i> = 0.001) when the variable horizontal communication (<i>β</i> = 0.282, <i>p</i> < 0.001) was included in intra-organisational communication satisfaction. In addition, the longer the nurse’s experience in the current unit and the higher the communication competence, the more statistically significant the self-efficacy for handoffs was found to be (<i>β</i> = 0.215, <i>p</i> = 0.001 and <i>β</i> = 0.180, <i>p</i> = 0.008). (4) Conclusions: To enhance the self-efficacy for handoffs, nurse managers should foster an atmosphere that allows their staff nurses to interact freely and establish specific guidelines for handoffs through mutual communication.
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spelling doaj.art-d1278b350ec24e5a94570b22ee5e2d9c2023-12-22T14:11:52ZengMDPI AGHealthcare2227-90322023-12-011124312510.3390/healthcare11243125Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South KoreaYongmi Lee0Hyekyoung Kim1Younjae Oh2College of Nursing, Kangwon National University, 1 Kangwondaehak-gil, Chuncheon-si 24341, Gangwon-do, Republic of KoreaGraduate School of Health Science, Hallym University, 1 Hallymdaehak-gil, Chuncheon-si 24252, Gangwon-do, Republic of KoreaCollege of Nursing, Research Institute of Nursing Science, Hallym University, 1 Hallymdaehak-gil, Chuncheon-si 24252, Gangwon-do, Republic of Korea(1) Background: Although numerous studies related to communication in a nursing context have been conducted, there is a lack of research considering the effects of personal and organisational communication factors on the self-efficacy for handoffs. This study aimed to identify the impact of communication competence and intra-organisational communication satisfaction on self-efficacy for handoffs among nurses. (2) Methods: This cross-sectional research was conducted between September and October 2018. In total, 203 registered nurses were invited to participate in the study by convenience sampling from five general hospitals in South Korea. Data were analysed using SPSS for <i>t</i>-test, one-way analysis of variance, Pearson’s correlation coefficients, and multiple regression analysis. (3) Results: In the final regression model, the adjusted R square was significant, explaining 24.2% of the variance in self-efficacy for handoffs (F = 22.43, <i>p</i> = 0.001) when the variable horizontal communication (<i>β</i> = 0.282, <i>p</i> < 0.001) was included in intra-organisational communication satisfaction. In addition, the longer the nurse’s experience in the current unit and the higher the communication competence, the more statistically significant the self-efficacy for handoffs was found to be (<i>β</i> = 0.215, <i>p</i> = 0.001 and <i>β</i> = 0.180, <i>p</i> = 0.008). (4) Conclusions: To enhance the self-efficacy for handoffs, nurse managers should foster an atmosphere that allows their staff nurses to interact freely and establish specific guidelines for handoffs through mutual communication.https://www.mdpi.com/2227-9032/11/24/3125handoffsself-efficacycommunication competenceorganisational communicationsatisfactionnurse
spellingShingle Yongmi Lee
Hyekyoung Kim
Younjae Oh
Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea
Healthcare
handoffs
self-efficacy
communication competence
organisational communication
satisfaction
nurse
title Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea
title_full Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea
title_fullStr Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea
title_full_unstemmed Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea
title_short Effects of Communication Skills and Organisational Communication Satisfaction on Self-Efficacy for Handoffs among Nurses in South Korea
title_sort effects of communication skills and organisational communication satisfaction on self efficacy for handoffs among nurses in south korea
topic handoffs
self-efficacy
communication competence
organisational communication
satisfaction
nurse
url https://www.mdpi.com/2227-9032/11/24/3125
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AT younjaeoh effectsofcommunicationskillsandorganisationalcommunicationsatisfactiononselfefficacyforhandoffsamongnursesinsouthkorea