Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada
<p class="MsoNormal" style="text-align: justify;">Throughout the historical ages, migration movements have occurred due to different reasons such as wars, internal disturbances, environmental disasters, economic depressions, technological developments, and education. Effici...
Main Authors: | , , |
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Format: | Article |
Language: | English |
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University of the Punjab, Department of Information Management
2022-02-01
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Series: | Pakistan Journal of Information Management & Libraries |
Subjects: | |
Online Access: | http://journals.pu.edu.pk/journals/index.php/pjiml/article/view/3015 |
_version_ | 1811164603646738432 |
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author | Elif Şeşen Yasin Şeşen Harun Şeşen |
author_facet | Elif Şeşen Yasin Şeşen Harun Şeşen |
author_sort | Elif Şeşen |
collection | DOAJ |
description | <p class="MsoNormal" style="text-align: justify;">Throughout the historical ages, migration movements have occurred due to different reasons such as wars, internal disturbances, environmental disasters, economic depressions, technological developments, and education. Efficient integration of individuals into society as a result of migration depends on the development of a multicultural perspective. Libraries are among the leading institutions today in terms of recognizing different cultures. Libraries serve everyone in society without any discrimination. In multicultural societies, immigrants can quickly and easily access all kinds of information they need from cultural libraries and information centers so that they can adapt to their new places and get equal service in cultural and social fields. For instance Canada, which is an example of a multicultural society, people who have been in the country were interviewed in the study aiming to evaluate the communication skills of staff working in library services. The data obtained with the semi-structured interview technique were subjected to thematic analysis. As a result of the analysis, a total of seven sub-themes were determined with two themes, ‘Library Services' and ‘Communication Skills'.</p> <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG /> </o:OfficeDocumentSettings> </xml><![endif]--><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>TR</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables /> <w:SnapToGridInCell /> <w:WrapTextWithPunct /> <w:UseAsianBreakRules /> <w:DontGrowAutofit /> <w:SplitPgBreakAndParaMark /> <w:EnableOpenTypeKerning /> 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first_indexed | 2024-04-10T15:25:14Z |
format | Article |
id | doaj.art-d13a13b24d6b436b924ac0ee23bb2509 |
institution | Directory Open Access Journal |
issn | 2409-7462 |
language | English |
last_indexed | 2024-04-10T15:25:14Z |
publishDate | 2022-02-01 |
publisher | University of the Punjab, Department of Information Management |
record_format | Article |
series | Pakistan Journal of Information Management & Libraries |
spelling | doaj.art-d13a13b24d6b436b924ac0ee23bb25092023-02-14T10:11:22ZengUniversity of the Punjab, Department of Information ManagementPakistan Journal of Information Management & Libraries2409-74622022-02-01230507410.47657/pjim&l.v23i0.30152144Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in CanadaElif ŞeşenYasin ŞeşenHarun Şeşen<p class="MsoNormal" style="text-align: justify;">Throughout the historical ages, migration movements have occurred due to different reasons such as wars, internal disturbances, environmental disasters, economic depressions, technological developments, and education. Efficient integration of individuals into society as a result of migration depends on the development of a multicultural perspective. Libraries are among the leading institutions today in terms of recognizing different cultures. Libraries serve everyone in society without any discrimination. In multicultural societies, immigrants can quickly and easily access all kinds of information they need from cultural libraries and information centers so that they can adapt to their new places and get equal service in cultural and social fields. For instance Canada, which is an example of a multicultural society, people who have been in the country were interviewed in the study aiming to evaluate the communication skills of staff working in library services. The data obtained with the semi-structured interview technique were subjected to thematic analysis. As a result of the analysis, a total of seven sub-themes were determined with two themes, ‘Library Services' and ‘Communication Skills'.</p> <!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG /> </o:OfficeDocumentSettings> </xml><![endif]--><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves /> <w:TrackFormatting /> <w:HyphenationZone>21</w:HyphenationZone> <w:PunctuationKerning /> <w:ValidateAgainstSchemas /> <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> <w:IgnoreMixedContent>false</w:IgnoreMixedContent> <w:AlwaysShowPlaceholderText>false</w:AlwaysShowPlaceholderText> <w:DoNotPromoteQF /> <w:LidThemeOther>TR</w:LidThemeOther> <w:LidThemeAsian>X-NONE</w:LidThemeAsian> <w:LidThemeComplexScript>X-NONE</w:LidThemeComplexScript> <w:Compatibility> <w:BreakWrappedTables /> <w:SnapToGridInCell /> <w:WrapTextWithPunct /> <w:UseAsianBreakRules /> <w:DontGrowAutofit /> <w:SplitPgBreakAndParaMark /> <w:EnableOpenTypeKerning /> 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Name="Grid Table 3 Accent 2" /> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 2" /> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 2" /> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 2" /> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 2" /> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 3" /> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 3" /> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 3" /> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 3" /> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 3" /> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 3" /> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful Accent 3" /> <w:LsdException Locked="false" Priority="46" Name="Grid Table 1 Light Accent 4" /> <w:LsdException Locked="false" Priority="47" Name="Grid Table 2 Accent 4" /> <w:LsdException Locked="false" Priority="48" Name="Grid Table 3 Accent 4" /> <w:LsdException Locked="false" Priority="49" Name="Grid Table 4 Accent 4" /> <w:LsdException Locked="false" Priority="50" Name="Grid Table 5 Dark Accent 4" /> <w:LsdException Locked="false" Priority="51" Name="Grid Table 6 Colorful Accent 4" /> <w:LsdException Locked="false" Priority="52" Name="Grid Table 7 Colorful http://journals.pu.edu.pk/journals/index.php/pjiml/article/view/3015multiculturalismlibrarycanadacommunication skillscultural integration. |
spellingShingle | Elif Şeşen Yasin Şeşen Harun Şeşen Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada Pakistan Journal of Information Management & Libraries multiculturalism library canada communication skills cultural integration. |
title | Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada |
title_full | Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada |
title_fullStr | Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada |
title_full_unstemmed | Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada |
title_short | Communication Skills of Library Staff: A Cognitive Study of Turks Using Library Services in Canada |
title_sort | communication skills of library staff a cognitive study of turks using library services in canada |
topic | multiculturalism library canada communication skills cultural integration. |
url | http://journals.pu.edu.pk/journals/index.php/pjiml/article/view/3015 |
work_keys_str_mv | AT elifsesen communicationskillsoflibrarystaffacognitivestudyofturksusinglibraryservicesincanada AT yasinsesen communicationskillsoflibrarystaffacognitivestudyofturksusinglibraryservicesincanada AT harunsesen communicationskillsoflibrarystaffacognitivestudyofturksusinglibraryservicesincanada |