A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study
The effects of Performance Measurement Systems (PMS) on people’s behaviour are relevant for an organization performance and success. Yet motivational and behavioural consequences of PMS are far from being understood. This study aims to go further regarding the consequences on people’s behaviour of u...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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Universidade do Algarve
2017-05-01
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| Series: | Dos Algarves |
| Subjects: | |
| Online Access: | http://www.dosalgarves.com/rev/N29/6rev29.pdf |
| _version_ | 1828080404909785088 |
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| author | Lampreia, João Major, Maria João |
| author_facet | Lampreia, João Major, Maria João |
| author_sort | Lampreia, João |
| collection | DOAJ |
| description | The effects of Performance Measurement Systems (PMS) on people’s behaviour are relevant for an organization performance and success. Yet motivational and behavioural consequences of PMS are far from being understood. This study aims to go further regarding the consequences on people’s behaviour of using PMS in organizations. In order to collect data researchers conducted a
case study in a Portuguese multi-national company. Evidence shows that the way in which managers understand a PMS influences in a significant way how they behave. The data also lends support to the claim that PMS influence motivation, perceptions, participation and job-related stress of managers. |
| first_indexed | 2024-04-11T03:18:43Z |
| format | Article |
| id | doaj.art-d14cc334514e4aa495d4e33d2eae61d3 |
| institution | Directory Open Access Journal |
| issn | 2182-5580 |
| language | English |
| last_indexed | 2024-04-11T03:18:43Z |
| publishDate | 2017-05-01 |
| publisher | Universidade do Algarve |
| record_format | Article |
| series | Dos Algarves |
| spelling | doaj.art-d14cc334514e4aa495d4e33d2eae61d32023-01-02T09:50:05ZengUniversidade do AlgarveDos Algarves2182-55802017-05-01298310110.18089/DAMeJ.2017.29.5A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case studyLampreia, João0Major, Maria João1Unilever Jerónimo Martins, LisboaNova School of Business and Economics, Universidade Nova de Lisboa, Lisboa, The effects of Performance Measurement Systems (PMS) on people’s behaviour are relevant for an organization performance and success. Yet motivational and behavioural consequences of PMS are far from being understood. This study aims to go further regarding the consequences on people’s behaviour of using PMS in organizations. In order to collect data researchers conducted a case study in a Portuguese multi-national company. Evidence shows that the way in which managers understand a PMS influences in a significant way how they behave. The data also lends support to the claim that PMS influence motivation, perceptions, participation and job-related stress of managers.http://www.dosalgarves.com/rev/N29/6rev29.pdfperformance measurement systemsKPIsConsequences of PMSPeople's behaviour |
| spellingShingle | Lampreia, João Major, Maria João A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study Dos Algarves performance measurement systems KPIs Consequences of PMS People's behaviour |
| title | A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study |
| title_full | A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study |
| title_fullStr | A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study |
| title_full_unstemmed | A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study |
| title_short | A behavioural perspective on the effects of using performance measurement systems in the companies: Evidence from a case study |
| title_sort | behavioural perspective on the effects of using performance measurement systems in the companies evidence from a case study |
| topic | performance measurement systems KPIs Consequences of PMS People's behaviour |
| url | http://www.dosalgarves.com/rev/N29/6rev29.pdf |
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