Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa.
In developing countries, tourism businesses develop and implement business social responsibility (BSR) programmes. However, their implementation is usually unsuccessful because BSR’s success depends on employees’ understanding and knowledge. A total of 307 tourism businesses were selected through a...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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AfricaJournals
2017-08-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_40_vol_6__4__2017.pdf |
| _version_ | 1811267586319450112 |
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| author | L.A Tseane-Gumb S.E Mini |
| author_facet | L.A Tseane-Gumb S.E Mini |
| author_sort | L.A Tseane-Gumb |
| collection | DOAJ |
| description | In developing countries, tourism businesses develop and implement business social responsibility (BSR) programmes. However, their implementation is usually unsuccessful because BSR’s success depends on employees’ understanding and knowledge. A total of 307 tourism businesses were selected
through a stratified sampling method. Purposive sampling assisted to identify employees, of which 452 were surveyed. Government tourism departments were identified as the key informants. Data was captured through the Statistical Package of Social Sciences (SPSS) and analysed using a stakeholder framework. The majority of respondents agreed that BSR is all about moral issues and managers are ultimately responsible for its implementation. Tourism businesses’ length of operation, size and the
government’s involvement were all found to affect BSR interpretation and implementation. Governments should support and encourage long-term business operation and expansion towards enhanced sustainability. |
| first_indexed | 2024-04-12T21:05:11Z |
| format | Article |
| id | doaj.art-d16ccf14d738496f9534964aadacb215 |
| institution | Directory Open Access Journal |
| issn | 2223-814X |
| language | English |
| last_indexed | 2024-04-12T21:05:11Z |
| publishDate | 2017-08-01 |
| publisher | AfricaJournals |
| record_format | Article |
| series | African Journal of Hospitality, Tourism and Leisure |
| spelling | doaj.art-d16ccf14d738496f9534964aadacb2152022-12-22T03:16:43ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2017-08-0164Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa.L.A Tseane-Gumb0S.E Mini1North West University, South AfricaUniversity of South Africa (UNISA)In developing countries, tourism businesses develop and implement business social responsibility (BSR) programmes. However, their implementation is usually unsuccessful because BSR’s success depends on employees’ understanding and knowledge. A total of 307 tourism businesses were selected through a stratified sampling method. Purposive sampling assisted to identify employees, of which 452 were surveyed. Government tourism departments were identified as the key informants. Data was captured through the Statistical Package of Social Sciences (SPSS) and analysed using a stakeholder framework. The majority of respondents agreed that BSR is all about moral issues and managers are ultimately responsible for its implementation. Tourism businesses’ length of operation, size and the government’s involvement were all found to affect BSR interpretation and implementation. Governments should support and encourage long-term business operation and expansion towards enhanced sustainability.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_40_vol_6__4__2017.pdfBusiness social responsibilityemployeesstakeholderstourismsustainability |
| spellingShingle | L.A Tseane-Gumb S.E Mini Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa. African Journal of Hospitality, Tourism and Leisure Business social responsibility employees stakeholders tourism sustainability |
| title | Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa. |
| title_full | Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa. |
| title_fullStr | Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa. |
| title_full_unstemmed | Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa. |
| title_short | Tourism employees’ interpretation of the Business Social Responsibility concept in the Western Cape Province, South Africa. |
| title_sort | tourism employees interpretation of the business social responsibility concept in the western cape province south africa |
| topic | Business social responsibility employees stakeholders tourism sustainability |
| url | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_40_vol_6__4__2017.pdf |
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