HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER

Nurses perceptions of quality nursing service is the process of giving the impression of value or by a nurse in providing nursing services to patients in accordance with the standards and quality expected hospital. Fatigue of work (Burnout), is a kind of psychological stress syndrome consisting of e...

Full description

Bibliographic Details
Main Authors: Erdi Istiaji, R. Surya Irawan
Format: Article
Language:English
Published: Universitas Jember 2015-07-01
Series:Jurnal Ilmu Kesehatan Masyarakat
Online Access:https://jurnal.unej.ac.id/index.php/IKESMA/article/view/1645
_version_ 1827365533308157952
author Erdi Istiaji
R. Surya Irawan
author_facet Erdi Istiaji
R. Surya Irawan
author_sort Erdi Istiaji
collection DOAJ
description Nurses perceptions of quality nursing service is the process of giving the impression of value or by a nurse in providing nursing services to patients in accordance with the standards and quality expected hospital. Fatigue of work (Burnout), is a kind of psychological stress syndrome consisting of emotional exhaustion, depersonalisation, and decreased achievement in itself, experienced by individuals who work to provide services for others. Burnout is a phenomenon more common in social work compared to other occupations, it is because workers have to interact directly with patients or clients, dealing with clients who do not cooperate, contact with suffering patients, and others. Examples include professions in this field one of them is a nurse. This research uses korelasional research approach. Population of the study subjects were all correlation nurses who served in the Inpatient Unit-Jember Balung hospitals totaling 58 people. Retrieving data using questionnaire instruments, and performed data analysis using computer assistance with SPSS 12.0 for windows, the first conducted test the validity and reliability of assumptions to measure the level of instrument accuracy and regularity. The results of the questionnaire was found that fatigue of work (Burnout) of the 36 items 28 items found valid with reliability index of r = 0.794 revealed reliable. While the questionnaire to the nurse's perception of quality of nursing service there are 36 items 29 items are valid with reliability index of r = 0.947 revealed reliable. Furthermore the test for normality and linearity test showed a normal spreading data and linear correlation. Then in the hypothesis test obtained rxy = 0.301 and a significance level of p = 0.022, which means there is a significant relationship between work exhaustion (Burnout) the nurse's perception of quality nursing service in hospitals inpatient units Balung-Jember. Keywords: Work Fatigue (Burnout), Nursing Services Quality
first_indexed 2024-03-08T08:30:49Z
format Article
id doaj.art-d179a82014b24c6ab190df062eddcd25
institution Directory Open Access Journal
issn 1829-7773
2684-7035
language English
last_indexed 2024-03-08T08:30:49Z
publishDate 2015-07-01
publisher Universitas Jember
record_format Article
series Jurnal Ilmu Kesehatan Masyarakat
spelling doaj.art-d179a82014b24c6ab190df062eddcd252024-02-02T03:10:58ZengUniversitas JemberJurnal Ilmu Kesehatan Masyarakat1829-77732684-70352015-07-01521645HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBERErdi Istiaji0R. Surya Irawan1Bagian Promosi Kesehatan dan Ilmu Perilaku Fakultas Kesehatan Masyarakat Universitas JemberAlumni Fakultas Psikologi Universitas Muhammadiyah JemberNurses perceptions of quality nursing service is the process of giving the impression of value or by a nurse in providing nursing services to patients in accordance with the standards and quality expected hospital. Fatigue of work (Burnout), is a kind of psychological stress syndrome consisting of emotional exhaustion, depersonalisation, and decreased achievement in itself, experienced by individuals who work to provide services for others. Burnout is a phenomenon more common in social work compared to other occupations, it is because workers have to interact directly with patients or clients, dealing with clients who do not cooperate, contact with suffering patients, and others. Examples include professions in this field one of them is a nurse. This research uses korelasional research approach. Population of the study subjects were all correlation nurses who served in the Inpatient Unit-Jember Balung hospitals totaling 58 people. Retrieving data using questionnaire instruments, and performed data analysis using computer assistance with SPSS 12.0 for windows, the first conducted test the validity and reliability of assumptions to measure the level of instrument accuracy and regularity. The results of the questionnaire was found that fatigue of work (Burnout) of the 36 items 28 items found valid with reliability index of r = 0.794 revealed reliable. While the questionnaire to the nurse's perception of quality of nursing service there are 36 items 29 items are valid with reliability index of r = 0.947 revealed reliable. Furthermore the test for normality and linearity test showed a normal spreading data and linear correlation. Then in the hypothesis test obtained rxy = 0.301 and a significance level of p = 0.022, which means there is a significant relationship between work exhaustion (Burnout) the nurse's perception of quality nursing service in hospitals inpatient units Balung-Jember. Keywords: Work Fatigue (Burnout), Nursing Services Qualityhttps://jurnal.unej.ac.id/index.php/IKESMA/article/view/1645
spellingShingle Erdi Istiaji
R. Surya Irawan
HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER
Jurnal Ilmu Kesehatan Masyarakat
title HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER
title_full HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER
title_fullStr HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER
title_full_unstemmed HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER
title_short HUBUNGAN ANTARA KELELAHAN KERJA (BURNOUT) DENGAN PERSEPSI PERAWAT TERHADAP PELAYANAN KEPERAWATAN BERMUTU DI UNIT RAWAT INAP RSUD BALUNG – JEMBER
title_sort hubungan antara kelelahan kerja burnout dengan persepsi perawat terhadap pelayanan keperawatan bermutu di unit rawat inap rsud balung jember
url https://jurnal.unej.ac.id/index.php/IKESMA/article/view/1645
work_keys_str_mv AT erdiistiaji hubunganantarakelelahankerjaburnoutdenganpersepsiperawatterhadappelayanankeperawatanbermutudiunitrawatinaprsudbalungjember
AT rsuryairawan hubunganantarakelelahankerjaburnoutdenganpersepsiperawatterhadappelayanankeperawatanbermutudiunitrawatinaprsudbalungjember