Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
Regarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Khānegāh as World Heritage Site (WHS). Participants were 4...
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Format: | Article |
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Allameh Tabataba'i University Press
2017-04-01
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Series: | Muṭāli̒āt-i Mudīriyyat-i Gardishgarī |
Subjects: | |
Online Access: | https://tms.atu.ac.ir/article_7301_e7510bc34985f90cbfb90956b77bf386.pdf |
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author | بهروز افخمی محمد علیزاده حسن اروجی |
author_facet | بهروز افخمی محمد علیزاده حسن اروجی |
author_sort | بهروز افخمی |
collection | DOAJ |
description | Regarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Khānegāh as World Heritage Site (WHS). Participants were 400 tourists who visited the universal ensemble of Sheikh Safi and were selected using convenience sampling method. The questionnaire included questions on the motivations of the visit, the satisfaction level of visiting various parts of the ensemble and the services, which were analyzed using SPSS software after finalizing. The results showed the low satisfaction rate of tourists which did not meet WHS standards. There was a high dissatisfaction rate especially among educated people. The study revealed that the satisfaction of cultural heritage tourists on visiting the sites were not considered important for authorities and officials of the Cultural Heritage Organization in Iran; however, tourists’ satisfaction is one of the main factors of sustainable tourism development |
first_indexed | 2024-03-08T19:51:39Z |
format | Article |
id | doaj.art-d1b4e005f1d4480fb1dcfdc9a07fec55 |
institution | Directory Open Access Journal |
issn | 2322-3294 2476-597X |
language | fas |
last_indexed | 2024-03-08T19:51:39Z |
publishDate | 2017-04-01 |
publisher | Allameh Tabataba'i University Press |
record_format | Article |
series | Muṭāli̒āt-i Mudīriyyat-i Gardishgarī |
spelling | doaj.art-d1b4e005f1d4480fb1dcfdc9a07fec552023-12-24T07:40:58ZfasAllameh Tabataba'i University PressMuṭāli̒āt-i Mudīriyyat-i Gardishgarī2322-32942476-597X2017-04-0112379511410.22054/tms.2017.9050.12337301Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Siteبهروز افخمی0محمد علیزاده1حسن اروجی2عضو هیات علمی گروه باستان شناسی دانشگاه محقق اردبیلیدانشگاه آزاد اسلامی، واحد خلخال، باشگاه پژوهشگران جوان و نخبگان، خلخال، ایراندانشجوی دکتری جغرافیا و برنامهریزی روستایی دانشگاه خوارزمیRegarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Khānegāh as World Heritage Site (WHS). Participants were 400 tourists who visited the universal ensemble of Sheikh Safi and were selected using convenience sampling method. The questionnaire included questions on the motivations of the visit, the satisfaction level of visiting various parts of the ensemble and the services, which were analyzed using SPSS software after finalizing. The results showed the low satisfaction rate of tourists which did not meet WHS standards. There was a high dissatisfaction rate especially among educated people. The study revealed that the satisfaction of cultural heritage tourists on visiting the sites were not considered important for authorities and officials of the Cultural Heritage Organization in Iran; however, tourists’ satisfaction is one of the main factors of sustainable tourism developmenthttps://tms.atu.ac.ir/article_7301_e7510bc34985f90cbfb90956b77bf386.pdftouristssatisfaction leveleffective factorscultural heritage tourismworld heritagesheikh safi al-din khānegāh world heritage site 1 |
spellingShingle | بهروز افخمی محمد علیزاده حسن اروجی Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site Muṭāli̒āt-i Mudīriyyat-i Gardishgarī tourists satisfaction level effective factors cultural heritage tourism world heritage sheikh safi al-din khānegāh world heritage site 1 |
title | Identification of Effective Factors on Cultural Heritage
Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh
World Heritage Site |
title_full | Identification of Effective Factors on Cultural Heritage
Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh
World Heritage Site |
title_fullStr | Identification of Effective Factors on Cultural Heritage
Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh
World Heritage Site |
title_full_unstemmed | Identification of Effective Factors on Cultural Heritage
Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh
World Heritage Site |
title_short | Identification of Effective Factors on Cultural Heritage
Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh
World Heritage Site |
title_sort | identification of effective factors on cultural heritage tourists satisfaction in sheikh safi al din khanegah world heritage site |
topic | tourists satisfaction level effective factors cultural heritage tourism world heritage sheikh safi al-din khānegāh world heritage site 1 |
url | https://tms.atu.ac.ir/article_7301_e7510bc34985f90cbfb90956b77bf386.pdf |
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