Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site

Regarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Khānegāh as World Heritage Site (WHS). Participants were 4...

Full description

Bibliographic Details
Main Authors: بهروز افخمی, محمد علیزاده, حسن اروجی
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2017-04-01
Series:Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
Subjects:
Online Access:https://tms.atu.ac.ir/article_7301_e7510bc34985f90cbfb90956b77bf386.pdf
_version_ 1827399813824512000
author بهروز افخمی
محمد علیزاده
حسن اروجی
author_facet بهروز افخمی
محمد علیزاده
حسن اروجی
author_sort بهروز افخمی
collection DOAJ
description Regarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Khānegāh as World Heritage Site (WHS). Participants were 400 tourists who visited the universal ensemble of Sheikh Safi and were selected using convenience sampling method. The questionnaire included questions on the motivations of the visit, the satisfaction level of visiting various parts of the ensemble and the services, which were analyzed using SPSS software after finalizing. The results showed the low satisfaction rate of tourists which did not meet WHS standards. There was a high dissatisfaction rate especially among educated people. The study revealed that the satisfaction of cultural heritage tourists on visiting the sites were not considered important for authorities and officials of the Cultural Heritage Organization in Iran; however, tourists’ satisfaction is one of the main factors of sustainable tourism development
first_indexed 2024-03-08T19:51:39Z
format Article
id doaj.art-d1b4e005f1d4480fb1dcfdc9a07fec55
institution Directory Open Access Journal
issn 2322-3294
2476-597X
language fas
last_indexed 2024-03-08T19:51:39Z
publishDate 2017-04-01
publisher Allameh Tabataba'i University Press
record_format Article
series Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
spelling doaj.art-d1b4e005f1d4480fb1dcfdc9a07fec552023-12-24T07:40:58ZfasAllameh Tabataba'i University PressMuṭāli̒āt-i Mudīriyyat-i Gardishgarī2322-32942476-597X2017-04-0112379511410.22054/tms.2017.9050.12337301Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Siteبهروز افخمی0محمد علیزاده1حسن اروجی2عضو هیات علمی گروه باستان شناسی دانشگاه محقق اردبیلیدانشگاه آزاد اسلامی، واحد خلخال، باشگاه پژوهشگران جوان و نخبگان، خلخال، ایراندانشجوی دکتری جغرافیا و برنامه‌ریزی روستایی دانشگاه خوارزمیRegarding social trends in the contemporary world, cultural heritage tourists’ satisfaction has become more important than ever. The aim of this study was to measure the level of cultural heritage tourists’ satisfaction of Sheikh Safi al-din Khānegāh as World Heritage Site (WHS). Participants were 400 tourists who visited the universal ensemble of Sheikh Safi and were selected using convenience sampling method. The questionnaire included questions on the motivations of the visit, the satisfaction level of visiting various parts of the ensemble and the services, which were analyzed using SPSS software after finalizing. The results showed the low satisfaction rate of tourists which did not meet WHS standards. There was a high dissatisfaction rate especially among educated people. The study revealed that the satisfaction of cultural heritage tourists on visiting the sites were not considered important for authorities and officials of the Cultural Heritage Organization in Iran; however, tourists’ satisfaction is one of the main factors of sustainable tourism developmenthttps://tms.atu.ac.ir/article_7301_e7510bc34985f90cbfb90956b77bf386.pdftouristssatisfaction leveleffective factorscultural heritage tourismworld heritagesheikh safi al-din khānegāh world heritage site 1
spellingShingle بهروز افخمی
محمد علیزاده
حسن اروجی
Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
tourists
satisfaction level
effective factors
cultural heritage tourism
world heritage
sheikh safi al-din khānegāh world heritage site 1
title Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
title_full Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
title_fullStr Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
title_full_unstemmed Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
title_short Identification of Effective Factors on Cultural Heritage Tourists’ Satisfaction in Sheikh Safi al-din Khānegāh World Heritage Site
title_sort identification of effective factors on cultural heritage tourists satisfaction in sheikh safi al din khanegah world heritage site
topic tourists
satisfaction level
effective factors
cultural heritage tourism
world heritage
sheikh safi al-din khānegāh world heritage site 1
url https://tms.atu.ac.ir/article_7301_e7510bc34985f90cbfb90956b77bf386.pdf
work_keys_str_mv AT bhrwzạfkẖmy identificationofeffectivefactorsonculturalheritagetouristssatisfactioninsheikhsafialdinkhanegahworldheritagesite
AT mḥmdʿlyzạdh identificationofeffectivefactorsonculturalheritagetouristssatisfactioninsheikhsafialdinkhanegahworldheritagesite
AT ḥsnạrwjy identificationofeffectivefactorsonculturalheritagetouristssatisfactioninsheikhsafialdinkhanegahworldheritagesite