Study of human reliability in aircraft maintenance.

This research work deals with the development of a survey model designed to collect information about functional behavior of the operative personnel working for an aircraft maintenance company devoted to service general aviation (small aircraft of less than 12,500 pounds). The reliability model was...

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Main Authors: Luisa Espinosa, Argenis Rebolledo, Ignacio Irausquín, Alfonso Quiroga
Format: Article
Language:English
Published: Universidad del Zulia 2013-03-01
Series:Revista Técnica de la Facultad de Ingeniería
Subjects:
Online Access:https://www.produccioncientificaluz.org/index.php/tecnica/article/view/6861
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author Luisa Espinosa
Argenis Rebolledo
Ignacio Irausquín
Alfonso Quiroga
author_facet Luisa Espinosa
Argenis Rebolledo
Ignacio Irausquín
Alfonso Quiroga
author_sort Luisa Espinosa
collection DOAJ
description This research work deals with the development of a survey model designed to collect information about functional behavior of the operative personnel working for an aircraft maintenance company devoted to service general aviation (small aircraft of less than 12,500 pounds). The reliability model was based on different factors affecting the workers performance during the productive activity of the company. Influencing factors considered were: training, development, ergonomics, ownership, communication and human needs, as proposed by Abraham Maslow. The model used facilitates a better understanding of the causes that stimulate workers to do a better work to the benefit of their organization. Once the model was carefully validated and the field data was acquired at the company facilities, the values obtained with the Maslow model were analyzed by means of graphical representation. Results were used as a starting point to generate human reliability strategies in order to improve processes and maintenance operations in the aviation maintenance company under study.
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spelling doaj.art-d20fdd47e58348eab19f0db1dc48e99a2022-12-22T02:59:37ZengUniversidad del ZuliaRevista Técnica de la Facultad de Ingeniería0254-07702477-93772013-03-01353Study of human reliability in aircraft maintenance.Luisa Espinosa0Argenis Rebolledo1Ignacio Irausquín2Alfonso Quiroga3Universidad Simón Bolívar-VenezuelaUniversidad Simón Bolívar-VenezuelaUniversidad Simón Bolívar-VenezuelaUniversidad Simón Bolívar-Venezuela This research work deals with the development of a survey model designed to collect information about functional behavior of the operative personnel working for an aircraft maintenance company devoted to service general aviation (small aircraft of less than 12,500 pounds). The reliability model was based on different factors affecting the workers performance during the productive activity of the company. Influencing factors considered were: training, development, ergonomics, ownership, communication and human needs, as proposed by Abraham Maslow. The model used facilitates a better understanding of the causes that stimulate workers to do a better work to the benefit of their organization. Once the model was carefully validated and the field data was acquired at the company facilities, the values obtained with the Maslow model were analyzed by means of graphical representation. Results were used as a starting point to generate human reliability strategies in order to improve processes and maintenance operations in the aviation maintenance company under study. https://www.produccioncientificaluz.org/index.php/tecnica/article/view/6861maintenancegeneral aviationhuman reliabilityhierarchy of needs
spellingShingle Luisa Espinosa
Argenis Rebolledo
Ignacio Irausquín
Alfonso Quiroga
Study of human reliability in aircraft maintenance.
Revista Técnica de la Facultad de Ingeniería
maintenance
general aviation
human reliability
hierarchy of needs
title Study of human reliability in aircraft maintenance.
title_full Study of human reliability in aircraft maintenance.
title_fullStr Study of human reliability in aircraft maintenance.
title_full_unstemmed Study of human reliability in aircraft maintenance.
title_short Study of human reliability in aircraft maintenance.
title_sort study of human reliability in aircraft maintenance
topic maintenance
general aviation
human reliability
hierarchy of needs
url https://www.produccioncientificaluz.org/index.php/tecnica/article/view/6861
work_keys_str_mv AT luisaespinosa studyofhumanreliabilityinaircraftmaintenance
AT argenisrebolledo studyofhumanreliabilityinaircraftmaintenance
AT ignacioirausquin studyofhumanreliabilityinaircraftmaintenance
AT alfonsoquiroga studyofhumanreliabilityinaircraftmaintenance