Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center

Introduction: Critical thinking is rational and sound thinking that involves investigation and review of opinions followed by actions and decision-making based on reasons with accurate and rational results. In our modern, complex world, we encounter multiple changes and competition in society, espec...

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Main Authors: Bahram Jalilzadeh Amin, Mohammad Bakhtazmay Bonab
Format: Article
Language:English
Published: Tabriz University of Medical Sciences 2014-12-01
Series:Research and Development in Medical Education
Subjects:
Online Access:http://journals.tbzmed.ac.ir/RDME/Manuscript/RDME-3-121.pdf
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author Bahram Jalilzadeh Amin
Mohammad Bakhtazmay Bonab
author_facet Bahram Jalilzadeh Amin
Mohammad Bakhtazmay Bonab
author_sort Bahram Jalilzadeh Amin
collection DOAJ
description Introduction: Critical thinking is rational and sound thinking that involves investigation and review of opinions followed by actions and decision-making based on reasons with accurate and rational results. In our modern, complex world, we encounter multiple changes and competition in society, especially when it comes to using the latest technology; society must progress in this trend. Medical science is not exempt in this regard, considering that critical thinking is necessary in fulfilling its goals. This research aims to investigate the physicians’ critical thinking and patient satisfaction level in the Tabriz Sina Treatment and Educational Center.Methods: This study is both descriptive and analytical, and the statistical population involves all physicians and the patients of the Tabriz Sina Treatment and Educational Center in 2013. About 30 physicians and 170 patients were selected randomly, and data were collected using the Watson and Glaser critical thinking questionnaire, as well as the Mogimi and Ramazan patient satisfaction questionnaire. The data were then analyzed by Pearson correlation and regression analysis. Results: The results showed that there was a significant and positive relationship between critical thinking and patient satisfaction in all dimensions except identification. Changes in critical thinking dimensions also changed patient satisfaction. The regression test showed that the critical thinking independent variable effect on the dependent variable was 0.558, which indicated a relatively strong correlation between these variables.Conclusion: Although the critical thinking of the physicians and medical staff is important in patient satisfaction, there is no progress towards these goals in the health system. Healthcare authorities should try to empower critical thinking in order to achieve organizational goals.
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spelling doaj.art-d21aa70f7b1d4158a22e31699596ecca2022-12-21T22:47:00ZengTabriz University of Medical SciencesResearch and Development in Medical Education2322-27192322-27192014-12-013212112710.5681/rdme.2014.025Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational CenterBahram Jalilzadeh Amin0Mohammad Bakhtazmay Bonab1Departement of Managment, School of Humanities, Bonab branch, Islamic Azad University, Bonab, IranDepartement of Managment, School of Humanities, Mamaghan branch, Islamic Azad University, Mamaghan,IranIntroduction: Critical thinking is rational and sound thinking that involves investigation and review of opinions followed by actions and decision-making based on reasons with accurate and rational results. In our modern, complex world, we encounter multiple changes and competition in society, especially when it comes to using the latest technology; society must progress in this trend. Medical science is not exempt in this regard, considering that critical thinking is necessary in fulfilling its goals. This research aims to investigate the physicians’ critical thinking and patient satisfaction level in the Tabriz Sina Treatment and Educational Center.Methods: This study is both descriptive and analytical, and the statistical population involves all physicians and the patients of the Tabriz Sina Treatment and Educational Center in 2013. About 30 physicians and 170 patients were selected randomly, and data were collected using the Watson and Glaser critical thinking questionnaire, as well as the Mogimi and Ramazan patient satisfaction questionnaire. The data were then analyzed by Pearson correlation and regression analysis. Results: The results showed that there was a significant and positive relationship between critical thinking and patient satisfaction in all dimensions except identification. Changes in critical thinking dimensions also changed patient satisfaction. The regression test showed that the critical thinking independent variable effect on the dependent variable was 0.558, which indicated a relatively strong correlation between these variables.Conclusion: Although the critical thinking of the physicians and medical staff is important in patient satisfaction, there is no progress towards these goals in the health system. Healthcare authorities should try to empower critical thinking in order to achieve organizational goals.http://journals.tbzmed.ac.ir/RDME/Manuscript/RDME-3-121.pdfCritical thinkingSatisfactionPhysicianPatient
spellingShingle Bahram Jalilzadeh Amin
Mohammad Bakhtazmay Bonab
Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center
Research and Development in Medical Education
Critical thinking
Satisfaction
Physician
Patient
title Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center
title_full Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center
title_fullStr Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center
title_full_unstemmed Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center
title_short Physicians’ Critical Thinking and Patients’ Satisfaction Level: a Case Study of Tabriz Sina Treatment and Educational Center
title_sort physicians critical thinking and patients satisfaction level a case study of tabriz sina treatment and educational center
topic Critical thinking
Satisfaction
Physician
Patient
url http://journals.tbzmed.ac.ir/RDME/Manuscript/RDME-3-121.pdf
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