The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol
To prevent the transmission of the Covid-19 virus, the hotel industry continues to improve, especially with regard to health protocols, therefore the Hotel has started implementing the Cleanliness, Hygiene, Sanitation, and Environment (CHSE) protocol, this protocol was created by the government to i...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Merdeka Malang
2022-06-01
|
| Series: | Jurnal Pariwisata Pesona |
| Subjects: | |
| Online Access: | https://jurnal.unmer.ac.id/index.php/jpp/article/view/6724 |
| _version_ | 1811225334183362560 |
|---|---|
| author | David Kristianto Endo Wijaya Kartika Vido Iskandar |
| author_facet | David Kristianto Endo Wijaya Kartika Vido Iskandar |
| author_sort | David Kristianto |
| collection | DOAJ |
| description | To prevent the transmission of the Covid-19 virus, the hotel industry continues to improve, especially with regard to health protocols, therefore the Hotel has started implementing the Cleanliness, Hygiene, Sanitation, and Environment (CHSE) protocol, this protocol was created by the government to increase efforts to prevent and control transmission Covid-19 for the public in public places and facilities to prevent new clusters of transmission. The implementation of the CHSE protocol requires the readiness of all hotel employees to implement it. This research is a causal quantitative research that aims to see the readiness of star hotel employees in Surabaya, Malang, and Batu to implement changes seen from 4 dimensions, namely Self-Efficacy, Optimism, Hope, Resilience. This research was conducted by distributing questionnaires to 68 hotel employees, where the majority of respondents came from the F&B Service department 29 people (42.65%) and the Front Office 18 people (26.47%) F&B Culinary 11 people (16.18%), Housekeeping 6 people ( 8.82%), Security 4 people (5.88%). Data processing in this study uses the help of smart PLS 2.0. From the results of this study it can be concluded that 4 dimensions, namely Self-Efficacy, Optimism, Hope, Resilience have a positive and significant effect on employee readiness in implementing changes. |
| first_indexed | 2024-04-12T09:04:13Z |
| format | Article |
| id | doaj.art-d24c31471e2b40f9a6e55f238cc4e424 |
| institution | Directory Open Access Journal |
| issn | 1410-7252 2541-5859 |
| language | Indonesian |
| last_indexed | 2024-04-12T09:04:13Z |
| publishDate | 2022-06-01 |
| publisher | Universitas Merdeka Malang |
| record_format | Article |
| series | Jurnal Pariwisata Pesona |
| spelling | doaj.art-d24c31471e2b40f9a6e55f238cc4e4242022-12-22T03:39:08ZindUniversitas Merdeka MalangJurnal Pariwisata Pesona1410-72522541-58592022-06-0171394810.26905/jpp.v7i1.6724The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocolDavid Kristianto0Endo Wijaya Kartika1Vido Iskandar2Universitas Kristen PetraUniversitas Kristen PetraUniversitas Kristen PetraTo prevent the transmission of the Covid-19 virus, the hotel industry continues to improve, especially with regard to health protocols, therefore the Hotel has started implementing the Cleanliness, Hygiene, Sanitation, and Environment (CHSE) protocol, this protocol was created by the government to increase efforts to prevent and control transmission Covid-19 for the public in public places and facilities to prevent new clusters of transmission. The implementation of the CHSE protocol requires the readiness of all hotel employees to implement it. This research is a causal quantitative research that aims to see the readiness of star hotel employees in Surabaya, Malang, and Batu to implement changes seen from 4 dimensions, namely Self-Efficacy, Optimism, Hope, Resilience. This research was conducted by distributing questionnaires to 68 hotel employees, where the majority of respondents came from the F&B Service department 29 people (42.65%) and the Front Office 18 people (26.47%) F&B Culinary 11 people (16.18%), Housekeeping 6 people ( 8.82%), Security 4 people (5.88%). Data processing in this study uses the help of smart PLS 2.0. From the results of this study it can be concluded that 4 dimensions, namely Self-Efficacy, Optimism, Hope, Resilience have a positive and significant effect on employee readiness in implementing changes.https://jurnal.unmer.ac.id/index.php/jpp/article/view/6724chsehopeoptimismpsycapreadiness for changesresilience |
| spellingShingle | David Kristianto Endo Wijaya Kartika Vido Iskandar The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol Jurnal Pariwisata Pesona chse hope optimism psycap readiness for changes resilience |
| title | The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol |
| title_full | The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol |
| title_fullStr | The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol |
| title_full_unstemmed | The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol |
| title_short | The role of Psycap and Readiness for change of hotel employees in implementing the CHSE protocol |
| title_sort | role of psycap and readiness for change of hotel employees in implementing the chse protocol |
| topic | chse hope optimism psycap readiness for changes resilience |
| url | https://jurnal.unmer.ac.id/index.php/jpp/article/view/6724 |
| work_keys_str_mv | AT davidkristianto theroleofpsycapandreadinessforchangeofhotelemployeesinimplementingthechseprotocol AT endowijayakartika theroleofpsycapandreadinessforchangeofhotelemployeesinimplementingthechseprotocol AT vidoiskandar theroleofpsycapandreadinessforchangeofhotelemployeesinimplementingthechseprotocol AT davidkristianto roleofpsycapandreadinessforchangeofhotelemployeesinimplementingthechseprotocol AT endowijayakartika roleofpsycapandreadinessforchangeofhotelemployeesinimplementingthechseprotocol AT vidoiskandar roleofpsycapandreadinessforchangeofhotelemployeesinimplementingthechseprotocol |