No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety

Background: Individuals with social anxiety reportedly prefer online communication over face-to-face communication. However, no study has directly compared the cognitive and affective responsiveness to face-to-face communication and video call in individuals with social anxiety. Thus, it is still un...

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Main Author: Shunta Maeda
Format: Article
Language:English
Published: Elsevier 2023-01-01
Series:Journal of Affective Disorders Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666915323000069
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author Shunta Maeda
author_facet Shunta Maeda
author_sort Shunta Maeda
collection DOAJ
description Background: Individuals with social anxiety reportedly prefer online communication over face-to-face communication. However, no study has directly compared the cognitive and affective responsiveness to face-to-face communication and video call in individuals with social anxiety. Thus, it is still unclear whether online video call is advantageous for individuals with social anxiety. Methods: This study recruited 500 Japanese workers who had used video call applications for a business purpose to retrospectively rate the levels of subjective anxiety, distress, self-focused attention, and attention to the speech content experienced during face-to-face communication, video call, and audio-only call. Results: Individuals with elevated social anxiety showed higher levels of anxiety, distress, and self-focused attention than the healthy control in all three ways of communication. Social anxiety did not moderate the effect of the communication mode. Limitations: Retrospective recall method may have caused bias in the responses. Self-reported assessment of social anxiety symptoms may also limit the generalizability to clinical populations. Conclusions: Individuals with elevated social anxiety might feel similar levels of anxiety both during face-to-face communication and online video calls. Impairments related to online video calls in individuals with elevated social anxiety should also be addressed.
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spelling doaj.art-d2c22031dc6b4263bdab9805e3bf229b2023-01-21T04:21:50ZengElsevierJournal of Affective Disorders Reports2666-91532023-01-0111100467No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxietyShunta Maeda0Graduate School of Education, Tohoku University, Miyagi, JapanBackground: Individuals with social anxiety reportedly prefer online communication over face-to-face communication. However, no study has directly compared the cognitive and affective responsiveness to face-to-face communication and video call in individuals with social anxiety. Thus, it is still unclear whether online video call is advantageous for individuals with social anxiety. Methods: This study recruited 500 Japanese workers who had used video call applications for a business purpose to retrospectively rate the levels of subjective anxiety, distress, self-focused attention, and attention to the speech content experienced during face-to-face communication, video call, and audio-only call. Results: Individuals with elevated social anxiety showed higher levels of anxiety, distress, and self-focused attention than the healthy control in all three ways of communication. Social anxiety did not moderate the effect of the communication mode. Limitations: Retrospective recall method may have caused bias in the responses. Self-reported assessment of social anxiety symptoms may also limit the generalizability to clinical populations. Conclusions: Individuals with elevated social anxiety might feel similar levels of anxiety both during face-to-face communication and online video calls. Impairments related to online video calls in individuals with elevated social anxiety should also be addressed.http://www.sciencedirect.com/science/article/pii/S2666915323000069Social anxietyComputer-mediated communicationSelf-focused attentionEmotion
spellingShingle Shunta Maeda
No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety
Journal of Affective Disorders Reports
Social anxiety
Computer-mediated communication
Self-focused attention
Emotion
title No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety
title_full No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety
title_fullStr No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety
title_full_unstemmed No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety
title_short No differential responsiveness to face-to-face communication and video call in individuals with elevated social anxiety
title_sort no differential responsiveness to face to face communication and video call in individuals with elevated social anxiety
topic Social anxiety
Computer-mediated communication
Self-focused attention
Emotion
url http://www.sciencedirect.com/science/article/pii/S2666915323000069
work_keys_str_mv AT shuntamaeda nodifferentialresponsivenesstofacetofacecommunicationandvideocallinindividualswithelevatedsocialanxiety