The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia
Social media and government websites can become communication tools to encourage participation and interaction between citizens and government institutions. Digital media may lead to citizens’ trust and citizen engagement toward the government. The purpose of this study is to examine the model of at...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Islam Bandung
2023-06-01
|
| Series: | MediaTor |
| Subjects: | |
| Online Access: | https://journals.unisba.ac.id/index.php/mediator/article/view/2159 |
| _version_ | 1797352800895631360 |
|---|---|
| author | Niken Febrina Ernungtyas Rino Febrianno Boer |
| author_facet | Niken Febrina Ernungtyas Rino Febrianno Boer |
| author_sort | Niken Febrina Ernungtyas |
| collection | DOAJ |
| description | Social media and government websites can become communication tools to encourage participation and interaction between citizens and government institutions. Digital media may lead to citizens’ trust and citizen engagement toward the government. The purpose of this study is to examine the model of attention to social media, attention to official government websites, perceptions of transparency, public trust, and civic engagement in the Indonesian context. This study used a quantitative survey approach (N = 263). Structural Equation Modeling – Partial Least Square (SEM) is used to assess four hypotheses. This study reveals that Attention to Social Media and Attention to Government Websites moderately explain the influence on Perceived Transparency. Moreover, perceived transparency significantly and strongly influences citizens’ trust and Citizen Engagement is quite stronger explained by the Citizen Trust. This study reveals that the information exposure on the government website and social media leads to citizen engagement mediated by the perceived transparency and citizens’ trust. |
| first_indexed | 2024-03-08T13:22:02Z |
| format | Article |
| id | doaj.art-d2fe1733706b4b78a25def6c7352b564 |
| institution | Directory Open Access Journal |
| issn | 1411-5883 |
| language | Indonesian |
| last_indexed | 2024-03-08T13:22:02Z |
| publishDate | 2023-06-01 |
| publisher | Universitas Islam Bandung |
| record_format | Article |
| series | MediaTor |
| spelling | doaj.art-d2fe1733706b4b78a25def6c7352b5642024-01-18T03:43:52ZindUniversitas Islam BandungMediaTor1411-58832023-06-01161142610.29313/mediator.v16i1.21591964The Information of Government’s Social Media and Websites to Citizen Engagement in IndonesiaNiken Febrina Ernungtyas0Rino Febrianno Boer1Institut Komunikasi dan Bisnis LSPRInstitut Komunikasi dan Bisnis LSPRSocial media and government websites can become communication tools to encourage participation and interaction between citizens and government institutions. Digital media may lead to citizens’ trust and citizen engagement toward the government. The purpose of this study is to examine the model of attention to social media, attention to official government websites, perceptions of transparency, public trust, and civic engagement in the Indonesian context. This study used a quantitative survey approach (N = 263). Structural Equation Modeling – Partial Least Square (SEM) is used to assess four hypotheses. This study reveals that Attention to Social Media and Attention to Government Websites moderately explain the influence on Perceived Transparency. Moreover, perceived transparency significantly and strongly influences citizens’ trust and Citizen Engagement is quite stronger explained by the Citizen Trust. This study reveals that the information exposure on the government website and social media leads to citizen engagement mediated by the perceived transparency and citizens’ trust.https://journals.unisba.ac.id/index.php/mediator/article/view/2159social media, government websites, transparency, citizen trust, citizen engagement |
| spellingShingle | Niken Febrina Ernungtyas Rino Febrianno Boer The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia MediaTor social media, government websites, transparency, citizen trust, citizen engagement |
| title | The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia |
| title_full | The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia |
| title_fullStr | The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia |
| title_full_unstemmed | The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia |
| title_short | The Information of Government’s Social Media and Websites to Citizen Engagement in Indonesia |
| title_sort | information of government s social media and websites to citizen engagement in indonesia |
| topic | social media, government websites, transparency, citizen trust, citizen engagement |
| url | https://journals.unisba.ac.id/index.php/mediator/article/view/2159 |
| work_keys_str_mv | AT nikenfebrinaernungtyas theinformationofgovernmentssocialmediaandwebsitestocitizenengagementinindonesia AT rinofebriannoboer theinformationofgovernmentssocialmediaandwebsitestocitizenengagementinindonesia AT nikenfebrinaernungtyas informationofgovernmentssocialmediaandwebsitestocitizenengagementinindonesia AT rinofebriannoboer informationofgovernmentssocialmediaandwebsitestocitizenengagementinindonesia |